Host

Be the first point of contact for all guests creating a warm welcoming and professional first impression

Take ownership of reservations seating plans and waitlists to ensure smooth and efficient service flow throughout each shift

Monitor guest arrivals and table allocations balancing service demands while maximising the dining experience

Effectively handle guest enquiries special requests and feedback resolving issues with confidence and professionalism

Maintain accurate reservation and guest information within our booking platform

Communicate closely with the Restaurant Manager Supervisors and Front of House team regarding service requirements VIP guests and table availability

Assist in coordinating large bookings special events and peak service periods

Proactively manage guest expectations and wait times while delivering exceptional customer service

Ensure host stand entry areas and guest-facing spaces are presented to the highest standard at all times

Support the wider Front of House team as required to ensure seamless restaurant operations

Contribute to a positive team culture by leading with professionalism energy and a guest-first mindset

Qualifications :

Experienced as a Host in a high-volume restaurant is a must.  

A strong problem solver who can remain calm under pressure

Confident managing guest expectations in a busy restaurant environment

Highly organised with exceptional communication skills

Able to work independently while contributing to a positive team culture

Proficient with reservation systems; SevenRooms experience highly regarded

Additional Information :

Be part of a passionate professional and supportive hospitality team

Work in a vibrant fast-paced venue that is committed to delivering exceptional guest experiences

Opportunities to grow your hospitality career within a world-renowned international hotel group

Immediate commencement available

Remote Work :

No

Employment Type :

Casual