Guest Experience and Pool Attendants

Looking for a job thats a little more fun than the usual  At NRMA Ocean Beach Holiday Resort were looking for energetic outgoing and guest-focused team members to join our Guest Experience team.

From poolside safety and trivia to helping guests create unforgettable holiday memories youll be right in the middle of the action. No two days are the same and thats exactly what makes this role so rewarding.

If youre energetic people-focused and love being part of the action this is the perfect opportunity to spend your days creating memorable holiday experiences in a place where every shift feels a little different.

• Multiple casual opportunities available
• Flexible shifts between 7:00am and 9:30pm

What Youll Do

As part of our Guest Experience team youll help deliver activities supervise guest areas and create memorable moments for families holidaying with us.

Your day-to-day may include:

• Delivering and assisting with guest activities and holiday programs
• Supervising pool areas and ensuring a safe environment for guests
• Engaging with guests throughout the resort and encouraging participation in activities
• Setting up and packing down activity spaces and equipment
• Assisting guests with enquiries and providing exceptional customer service
• Creating a welcoming inclusive and fun environment for guests of all ages
• Supporting the wider resort team during busy holiday periods

What Youll Bring

• An outgoing bubbly personality! Your energy is contagious!
• Confidence working with people of all ages (kids parents grandparentseveryones welcome).
• Ability to run outdoor activities and entertainment for large groups.
• Cool under pressure and ready for the fast pace of peak periods.
• Happy to take the spotlight whether its on the mic or joining in the fun.
• Strong customer service skills and a genuine love of making people smile.
• Reliability and flexibility to work weekends public holidays and school holiday periods
• Pool Attendants: Must be 16 and hold a current First Aid and CPR Certificate (or willingness to obtain)
• Working With Children Check (or willingness to obtain)

Most importantly: You bring the personality; well handle the training!

Whats in it for you 

At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of lifes priorities
• Complimentary myNRMA Rewards membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2000
• Potential to grow progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team. 

Bring your personality confidence and positive attitude. Well provide the beachside workplace and the unforgettable holiday atmosphere.

As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Remote Work :

No

Employment Type :

Casual