Primary Details

• Location: Sydney

• Type: Permanent fulltime position

• Hybrid role Happy to talk flexible working

• Click here to discover what its like to be a part of QBE Group

The opportunity

The Global Security Operations Manager is responsible for leading QBEs global security operations and incident response capability ensuring a consistent high-quality approach to managing cyber threats across all regions. This role plays a critical part in protecting the organisation by driving operational excellence resilience and continuous improvement in line with industry best practice.

About QBE

• At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

• Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact at work and in the world As part of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

In this role you will lead QBEs global Security Operations function overseeing 24/7 cyber incident response and ensuring strong governance consistency and effectiveness across all regions. Youll work closely with senior stakeholders to strengthen QBEs security posture drive continuous improvement and ensure the organisation is well prepared to respond to evolving cyber threats.

Key responsibilities include:

• Leading global security operations and incident response services across a 24/7 environment

• Owning and driving consistent security operations and incident response processes across all regions

• Overseeing cyber incident management including escalation communication and executive reporting

• Driving SOC2 Type II certification and ensuring ongoing compliance with security standards

• Developing and delivering clear reporting and metrics for executive leadership and the Board

• Leading continuous improvement initiatives aligned to NIST and industry best practice

About you

Were looking for a strong security leader who brings deep technical expertise alongside the ability to operate at a strategic level. Youll be comfortable leading global teams managing complex incidents and engaging with senior stakeholders with a focus on driving outcomes and improving organisational resilience.

Key requirements:

• Extensive experience in security operations incident response or broader cybersecurity functions

• Proven leadership experience managing global or distributed teams

• Strong technical understanding across security technologies infrastructure and cloud environments

• Experience operating within structured security frameworks (e.g. NIST SOC2)

• Ability to communicate effectively with both technical and non-technical stakeholders including senior leadership

• Strong decision-making capability particularly in high-pressure incident response scenarios

Technical competency:

• Working knowledge of SIEM platforms(e.g. detection triage correlation and alerting use cases)

• Understanding of AI-driven threat detection capabilities with a willingness to adopt and mature capabilities in this area

• Strong grounding in network security principles(e.g. traffic analysis intrusion detection segmentation)

• Practical experience with cloud securityacross major platforms (e.g. Azure AWS) including security controls and monitoring

• Ability to interpret and assess SaaS architectures and applications including associated security risks

• Understanding of secure software development lifecycle (SDLC)and integration of DevSecOps practicesinto detection and response

• Ability to engage with engineering teams on technical design vulnerabilities and control effectiveness

Soft skills:

• Demonstrated passion commitment and ownershipfor cyber defence operations and service delivery

• Willingness to support extended hours during major incidents(approx. 15% of time) to ensure effective resolution and leadership presence

• Strong customer service and stakeholder focus ensuring high levels of satisfaction and trust across the business

• Positive and proactive attitude towards developing and mentoring emerging cyber talent

• High levels of emotional intelligence with the ability to manage pressure conflict and high-severity situations effectively

• Receptive to constructive feedback with the ability to adapt improve and continuously learn

• Strong communication and interpersonal skills enabling effective collaboration across technical and non-technical stakeholders

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

• 18 weeks gender-equal flexible leave for all new parents including paid super

To learn more aboutthe benefitsof working with us clickhere.

Awards & Recognition

We value ouremployeesexperience with us and are proud to have beenrecognisedfor the following awards:

• 2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements clickhere.

How to Apply

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBErecognisesthe value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of ournetworksplease contact us at.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.