Global Client General Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Job Description

As a Global Client General Manager youll lead the retention and growth plan for your dedicated account. Were looking for proactive professionals with expertise for business travel and passion for world-class customer service experience.

What Youll Do

• Lead strategic client retention and growth plan for account portfolio
• Proactively identify risks to the portfolio; develop and implement an action plans
• Collaborate with operations and other internal Amex GBT teams
• Influence key client decision makers educating about Amex GBTs value and key differentiators
• Increase transaction revenue for Amex GBT and key suppliers
• Proactively share client and market trends to internal and external leaders

What Were Looking For

• Solid understanding of the business travel industry
• Experience in a similar role / supporting global clients preferred
• Strong Project Management and organizational skills
• Ability to prioritize and handle contending demands
• Adaptation and flexibility
• Proactive identification and resolution of challenges
• Professional communication (written and verbal)
• Collaborative and open to feedback

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!