General Manager Mackay & Issac Region

Minor Hotels Australasia is looking for an experienced and commercially minded General Manager - Mackay & Isaac Region to oversee a portfolio of properties across the Mackay & Isaac Region including Oaks Mackay Rivermarque Hotel Oaks Mackay Carlyle Suites Oaks Moranbah Suites & Oaks Middlemount Suites.

Reporting to the Director of Operations  this role is responsible for leading the day-to-day operations financial performance and guest experience across multiple properties. Operating within a strata title environment you will work closely with Body Corporate Committees owners and on-site teams to ensure each property delivers strong commercial results operational excellence and exceptional guest experiences.

Key Responsibilities Include:

• Oversee the day-to-day operations and financial performance of multiple properties within the region
• Lead coach and support property leadership teams to deliver exceptional guest experiences
• Drive revenue performance while identifying opportunities to improve operational efficiencies
• Build and maintain positive relationships with Body Corporate Committees owners and key stakeholders
• Ensure compliance with brand standards legislative requirements health and safety and sustainability initiatives
• Monitor multi property performances and implement initiatives with the leaders to achieve business objectives
• Drive a positive team culture focused on service excellence and continuous improvement

Qualifications :

To be successful in this role you will have:

• Proven experience as a General Manager within a hotel resort or serviced apartments environment.
• Experience managing multiple properties or working within a multi-site environment is highly regarded
• Strong financial and commercial acumen with a proven ability to manage budgets forecasting and driving profitability
• Experience working within a strata title environment and liaising with Body Corporate Committees and owners
• Strong commercial acumen with experience managing budgets forecasting and driving profitability
• Demonstrated ability to coach develop and lead high-performing teams
• Excellent stakeholder management and relationship-building skills
• Strong organisational skills with the ability to manage competing priorities across multiple properties

Additional Information :

At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.

Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

Remote Work :

No

Employment Type :

Full-time