General Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL we see a Brighter Wayforward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.

JLL is a global leader in helping clients envision where people will live work play shop and eat.

What this opportunity involves:

JLL is seeking an exceptional General Manager to lead the operations of a premium national portfolio on behalf of our key client Quintessential. This is a high-profile role for a seasoned property professional who thrives on delivering world-class service driving customer satisfaction and maximising asset performance across premium-grade commercial real estate.

Reporting to the Account Director you will serve as the primary point of contact for the Quintessential Asset Manager overseeing all aspects of asset operations including financial performance customer relations building maintenance and compliance. You will lead a team of Senior Facilities Managers across multiple managed assets fostering a culture of excellence collaboration and innovation.

An overview of the role:

Ensure full compliance with all elements of the property management agreement

Oversee financial performance customer relations and building maintenance across the portfolio

Deliver timely and accurate reporting including asset plans monthly reports owners annual reports and business plans

Lead the implementation of sustainability initiatives and ensure data collection and reporting within agreed timeframes

Drive high levels of satisfaction from both tenants and owners

Maximise the portfolios financial performance through effective budget management and revenue optimisation

Analyse financial data market trends and customer feedback to inform strategic decisions

Identify cost-saving opportunities and revenue enhancement strategies

Lead inspire and develop a high-performing team of professionals

Conduct performance assessments manage workload through resource planning and develop succession plans

Collaborate with cross-functional teams to drive operational efficiency and implement best practices

Ensure all staff and contractors receive appropriate training site inductions and professional development

Ensure compliance with all relevant laws regulations and industry standards

Maintain a strong focus on safety security and emergency preparedness

Implement and monitor risk management plans covering public liability fire and lift safety essential services contractors and the management team

Promote a Safety First culture for all staff contractors and visitors

Sound like you This is what were looking for:

Bachelors degree in Business Administration Real Estate or related field

Real Estate Licence (mandatory)

Proven experience as a General Manager or similar role preferably within premium-grade commercial assets

Strong understanding of commercial real estate operations leasing and property management

Knowledge of local market trends and competition in the premium-grade asset segment

Exceptional leadership skills with a demonstrated ability to lead medium to large teams

Outstanding interpersonal communication and negotiation skills

Strong analytical and financial acumen for budgeting forecasting and risk management

Demonstrated track record of driving customer satisfaction and retention

Deep understanding of the commercial real estate industry and premium-grade asset markets

Strategic mindset with the ability to balance operational excellence and customer experience

Benefits:

Great employee discounts off fitness wellbeing & other renowned bands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australias #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

Youll join an entrepreneurial inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race gender age sexual orientation or disability and that is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates please apply following the link below quoting job reference number REQ534225

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.