Food & Beverage Supervisor

Oaks Port Douglas Resort are looking for an enthusiastic and service-driven Food & Beverage Supervisor to join our team on a full-time basis.

This is a hands-on operational leadership role supporting the daily success of Oak & Vine Restaurant and the resorts conference and events operation.

The successful candidate will play a key role in overseeing dinner service functions conferences weddings and special events while leading and developing a high-performing team to deliver exceptional guest experiences.

Key Responsibilities Include:

• Lead and support the Food & Beverage team to deliver professional efficient and high-quality service across restaurant and event operations.
• Supervise daily dinner service and assist in the successful execution of conferences functions weddings and special events.
• Ensure exceptional guest experiences through active engagement prompt resolution of concerns and attention to service standards.
• Train mentor and develop team members including onboarding new employees and coaching service techniques.
• Maintain brand standards and ensure consistent service delivery across all food and beverage operations.
• Support service during peak periods through a hands-on leadership approach and strong floor presence.
• Assist with rostering labour management shift coordination and workflow planning to optimise operational efficiency.
• Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.
• Ensure compliance with RSA food safety hygiene and workplace health and safety standards.
• Work closely with management to drive operational improvements and achieve business objectives.

Shift Details (subject to change):

• Rotating roster across Monday through Sunday
• Conference function wedding and special event coverage as required
• Evening weekend and public holiday work required in line with business demands

Qualifications :

Successful candidates will have:

• Previous experience in a Food & Beverage Supervisor or similar leadership role within a restaurant hotel resort or events environment.
• Demonstrated experience leading coaching and developing hospitality teams.
• Strong operational knowledge of restaurant service conferences functions weddings and events.
• Current RSA (Responsible Service of Alcohol) certification.
• Exceptional customer service skills with the ability to build positive guest relationships.
• Strong organisational communication and problem-solving skills.
• A proactive hands-on leadership style with the ability to remain calm under pressure.
• Professional presentation and a commitment to maintaining high service standards.
• Flexibility to work evenings weekends and public holidays as required.

If youre an experienced hospitality professional who enjoys leading from the front and is passionate about delivering memorable dining and event experiences wed love to hear from you.

Additional Information :

At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.

Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

Remote Work :

No

Employment Type :

Full-time