Field Service Engineer

Smiths Detection is seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team. This is a hands-on role suited to an experienced technician or engineer who enjoys troubleshooting complex equipment solving technical challenges and working directly with customers in a highly operational environment.

As part of our field service team you will be responsible for maintaining repairing servicing and installing advanced X-ray and trace detection systems that support critical aviation and security operations. Working as part of a 24/7 rotating roster you will play a key role in maximising equipment uptime ensuring service excellence and delivering a high standard of customer support.

This role requires a strong mechanical electrical and electronics fault-finding capability a proactive approach to learning and knowledge sharing and the ability to work both independently and collaboratively within a close-knit team.

Key Responsibilities

• Troubleshoot service maintain and repair X-ray and trace detection equipment
• Complete preventative maintenance activities in accordance with service contracts and maintenance schedules
• Respond to equipment faults and corrective maintenance requirements within agreed service levels and KPIs
• Diagnose mechanical electrical and electronic faults using multimeters laptops software diagnostics and testing equipment
• Test equipment components and circuits to identify root causes of failures
• Replace belts rollers motors X-ray generators and other mechanical or electronic components
• Inspect clean vacuum de-grease repair and replace internal machine components
• Install and commission new equipment at customer sites alongside internal teams subcontractors and customer stakeholders
• Complete service reports maintenance records and field service documentation accurately and in a timely manner
• Manage spare parts consumption and inventory transactions within internal systems
• Participate in technical safety compliance and product training programs
• Support customers vendors subcontractors and internal stakeholders through effective communication and problem-solving
• Ensure tools and test equipment are maintained calibrated and fit for purpose
• Analyse field service trends and provide recommendations for equipment and process improvements
• Contribute to continuous improvement initiatives and operational excellence projects
• Provide guidance training and support to junior technicians and new team members
• Promote and lead safe work practices while maintaining a strong safety culture
• Participate in regular team meetings safety briefings and operational reviews

Qualifications :

You will bring:

• Certificate III Trade Qualification or Degree in Mechanical Electrical Electronics Mechatronics IT or a related discipline
• Minimum 3 years experience in a field service maintenance engineering or technical support role
• Strong troubleshooting and fault-finding skills across mechanical electrical and electronic systems
• Experience working with industrial equipment automation systems security technology conveyors machinery or similar equipment
• Ability to interpret technical information and diagnose equipment issues methodically
• Strong communication and customer service skills
• Basic proficiency with Microsoft Office applications
• A current unrestricted or provisional drivers licence
• Ability to obtain and maintain relevant security clearances and industry licences
• Flexibility to work across a 24/7 rotating shift roster

Additional Information :

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website.

Remote Work :

No

Employment Type :

Full-time