Field Service Engineer (L2)

Smiths Detection is a global leader in threat detection and security screening technologies supporting aviation ports borders defence and critical infrastructure worldwide. We are seeking a hands-on Field Service Engineer to join our growing service team and provide technical support maintenance and repairs for our industry-leading X-ray and trace detection equipment across are specifically seeking Australian Citizens or Permanent Residents for this opportunity. Due to customer security requirements and the need to obtain relevant security clearances applicants must hold either Australian Citizenship or Permanent Residency at the time of application.

This role is ideal for a technically minded professional who enjoys problem-solving working autonomously and travelling to customer sites while delivering exceptional Youll Be Doing

• Service troubleshoot maintain and repair X-ray and trace detection systems at customer sites
• Perform preventative and corrective maintenance activities in line with service agreements
• Diagnose mechanical electrical and electronic faults using testing equipment and software tools
• Replace and repair components including motors belts rollers sensors and other mechanical assemblies
• Install and commission new equipment at customer sites
• Provide both onsite and remote technical support to customers
• Complete service reports maintenance records and other field documentation
• Participate in an on-call roster to support customers outside standard business hours
• Travel extensively across metropolitan regional and remote locations including overnight stays when required
• Work closely with customers subcontractors and internal stakeholders to ensure service excellence
• Support continuous improvement initiatives and assist with mentoring junior team members

Qualifications :

What Were Looking For

• Certificate III Trade Qualification or Degree in Mechanical Electrical Electronic Engineering Mechatronics IT or a related discipline
• Australian Citizen or Permanent Resident
• Minimum 3 years experience in field service maintenance technical support or a similar hands-on engineering environment
• Strong fault-finding and troubleshooting skills across mechanical and electrical systems
• Comfortable working with hand tools power tools laptops and diagnostic equipment
• Strong customer service and communication skills
• Ability to work independently and manage competing priorities
• Proficiency with Microsoft Office applications
• Current Australian drivers licence
• Ability to obtain required security clearances and industry licences

Additional Information :

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website.

Remote Work :

No

Employment Type :

Full-time