Event Delivery Manager

At ICC Sydney Australias leading conventionexhibition and entertainment precinct were more than just a world class venueand brand were a community of passionate professionals dedicated to puttingour people first. As part of our close-knit team youll help deliverunforgettable events and experiences in a space that fosters creativity andcollaboration.

The Consortium involving Darling HarbourLive Placemaking NSW and ICC Sydney as part of the Public PrivatePartnership (PPP) delivering ICC Sydney includes the architectural landmark The Cutaway as part of the PPP portfolio. With its striking architecture andprime location in the heart of Barangaroo The Cutaway is a premium stage forfestivals immersive experiences corporate launches exhibitions gala dinnersand creative industry showcases making it an extraordinary location for ourteam members to work.

We prioritise inclusivity andsupport creating an environment where every team member can thrive. If you need any adjustments during the recruitment process donthesitate to reach out to our team at or call 02 . You can also connect with one of our internal diversity streams foradditional support.

About this opportunity:

ICC Sydney arelooking for a passionate and experienced Event Delivery Manager to joinour world-class team. No two days will be the same while you empower our teamto deliver extraordinary service for a multitude of events across our venues.

Our ideal candidate is aconfident operational leader with a proven track record in delivering large andcomplex events preferably within large scale events venues or sports should possess a passion and deep understanding of event operationsincluding food and beverage delivery security risk and safety and provensuccess in managing complex operations with onsite execution. Excellent writtenand verbal communication skills are essential to create relationships withboth internal and external stakeholders assisting in the delivery of worldclass events.

In this role you will:

• Act as the key point of contact and escalation for clients and stakeholders during event tenancy ensuring all service requests operational needs and issues are resolved efficiently and to the highest standard.
• Lead mentor and manage a large diverse team across event operations and food & beverage services fostering a high-performance culture focused on service excellence and accountability.
• Oversee coordination with internal departments including logistics technical services and hospitality to ensure seamless end-to-end event delivery.
• Drive operational excellence by implementing and maintaining best-in-class standards in client service and guest experience reinforcing ICC Sydneys reputation as a premium event destination.

Why ICC Sydney

ICC Sydney offers more than just a job we provide the chance to bepart of something extraordinary. We create world class experiences while fostering acollaborative inclusive culture where your ideas and skills are valued.

As part of ourteam youll help deliver unforgettable events and experiences while enjoying arange of exceptional benefits including:

• Free and fresh daily meals.
• Uniform supplied and laundered
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave volunteer leave and parental leave.
• Purchased leave novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking annual awards night social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company ASM Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritisingequitable sustainable and innovative practices for all team members andvisitors. This includes people with all abilities First Nations Peoplespeople across all generations LGBTQIA individuals new Australians parentsand carers and families of all structures. Our diverse passionate team drivesa culture of collaboration inclusion and service excellence.

Required Skills & Experience:

This is a great opportunity to be part of a high performingteam who oversee the delivery of over 700 events a year. If you love event operationsfood and beverage thrive in a high energy fast-paced environment and have acollaborative and inclusive approach to event operations management then thisrole might be for you. You will also have:

• Minimum four years industry experience including two years in a senior supervisory role.
• Valid NSW Responsible Service of Alcohol accreditation.
• Demonstrated ability to deliver a high level of customer service.
• Demonstrated ability to lead large operational teams.
• Working knowledge of WH&S legislation risk assessment practices food safety standards and NSW liquor laws and regulations.
• Exceptional communication and interpersonal skills with the ability to influence stakeholders across multiple teams
• Strong organisational skills and attention to detail with the ability to manage multiple priorities
• Willingness to work in a team or autonomously with minimal direction.
• Valid working rights in Australia.
• You must be 18 years or over.

What to expect next:

Ifthis sounds like the right role for you we look forward to receiving yourapplication.

At ICC Sydney we trust your resumecovers your skills but were also looking for like-minded passionate andfriendly people to continue to build on our strong culture. Should yourapplication progress you will be invited to attend an interview.

To be eligible for employment you musthave valid working rights in Australia.

Please Note; relevant screening checks willbe conducted as part of the recruitment process. This includes a NationalPolice Background Check for successful candidates. You will also be required toshow proof of identity that meets the 100-point check. Shortlisted candidatesmay also be required to complete an appropriate and relevant health assessmentas part of the recruitment process.

Join us at ICC Sydney where you can bring your best whole self to ateam that truly puts people first.

Required Experience:

Manager