End User Computing Engineer

About us

At Imaging Associates we are committed to delivering exceptional radiology services with patients at the centre of everything we do. We are a growing doctor-led organisation known for our supportive friendly and professional culture. Joining our team means having a real impact on the lives of others being part of a fast-growing environment and accessing opportunities for learning and development.

If you are passionate about technology enjoy solving problems and want to contribute to a patient-first organisation we would love to hear from you.

We are seeking a customer-focused and proactive End User Computer Support professional to join our IT Team in Melbourne.

This is a 6-month fixed term opportunity with the potential to become permanent.

Join Imaging Associates and provide hands-on IT support across our clinics and support office. This role is ideal for someone who enjoys solving problems supporting end users and helping teams deliver excellent patient care through reliable technology.

• Provide Level 1 IT support for hardware software peripherals and connectivity issues across multiple sites.
• Respond to service desk incidents and requests ensuring a high level of customer service and timely resolution.
• Build image configure and deploy desktops laptops mobile devices and related equipment.
• Support clinic and office technology including printers meeting room equipment and end-user devices.
• Assist with site setups office moves upgrades and device lifecycle activities.
• Maintain accurate asset records support documentation and knowledge articles.
• Support Microsoft 365 Active Directory/Entra ID and other core business systems.
• Participate in an on-call roster and contribute to continuous improvement across IT services.

• Experience supporting Windows desktop environments Microsoft 365 and end-user devices.
• Strong troubleshooting skills across hardware software networking and peripheral issues.
• Exposure to device imaging deployment and lifecycle management.
• Excellent communication skills with a strong customer service mindset.
• The ability to prioritise competing demands and work effectively in a fast-paced environment.
• A proactive team-oriented approach and willingness to support a multi-site healthcare business.
• Experience in healthcare or supporting clinical applications will be highly regarded.

To be part of a supportive and growing organisation delivering meaningful impact through technology submit your application today.