Duty Manager

About State Sport Centres:We are looking for people to join our team and play their own crucial part in the dynamic world of State Sport Centres. Our people and our venues are the heartbeat of premier multi-sport facilities in Victoria dedicated to fostering peak performance unlocking potential and delivering world-class events. State Sport Centres are the driving force behind sport and recreation enthusiasts - we exist to fuel passion inspire excellence and contribute to the well-being of the Victorian community. Join the team that transforms the sports landscape and creates a legacy of excitement engagement and inspiration. About the role:We are looking for an experienced Full Time professional Duty Manager to ensure the safe efficient and effective operation of Melbourne Sports and Aquatic centre (MSAC) (and Lakeside Stadium as required). The Duty Manager oversees all operational safety and emergency management during operating hours ensuring the safety of patrons and staff spectators officials athletes contractors and visitors alike. They serve as the primary escalation point for incidents issues and emergencies working closely with venue management to address and resolve unplanned Duty Manager team collectively manages the operational roster across venues oversees the incident database coordinates incident reviews maintains safety records manages security and access control and supports the Venues teams. As a Duty Manager your primary responsibilities will include:Overseeing the day-to-day safety and security of venue staff patrons and facilitiesActing as Chief Warden during emergency situationsRepresenting SSCT professionally in all interactions with stakeholdersIdentifying reporting and mitigating potential risks associated with venue activitiesProviding leadership and guidance to staffMonitoring activities using Access Monitoring & CCTV systemsEnsuring the facility is safe prior to opening and respond to incidents promptlyApplying first aid and managing emergency situationsTroubleshoot and managing issues onsiteOverseeing contractor inductions and managementLeading and participating in simulated emergency evacuationsConducting visual inspections and daily audits of the facilityLiaising with venue hirers during larger eventsAssisting in the management of spectators at major eventsReporting violations of rules and safe practicesContributing to the preparation of annual operational budgetsAssisting Operations Managers with project implementationRequired skills and Qualifications:Current Pool Lifeguard and First Aid certificates including CPR and Advanced Resuscitation and First Aid management of Asthma and AnaphylaxisCurrent Working with Children CheckResponsible Service of AlcoholAustralian drivers licenceAquatic Technical OperatorExperience managing staff contractors and stakeholders in a sporting venue environmentDemonstrated experience in a management or supervisory role in large facilitiesExperience in WH&S policies risk and emergency managementUnderstanding of quality standards in venue presentation and operationsEvidence of strong stakeholder relationship management and conflict resolution skillsKnowledge of the Sport and Recreation industryProblem-solving and continuous improvement mindsetAbility to control risk at events and enforce crowd control practicesMaintain required qualifications and participate in training sessionsProficient in Microsoft OfficeIf you have the interest drive and energy to take on this exciting role in great venues we want to hear from is this a great place to workYou will love working at the State Sport Centres. Heres just a few reasons why:Our Patrons and TeamsYoull be surrounded by elite athletes daily and supporting a wide range of elite sports and world-class events as well as community sport and recreationYoull be challenged daily and can develop yourself as a person as well as gaining valuable career skillsYoull be part of a dynamic and supportive team of people who are great to work withOur VenuesFree parkingMSAC Gym and Performance Membership including family and friends discountsDiscount at SSCT food & beverage and retail outletsComplimentary court hire for casual bookings across SSCT venuesOur WorkplaceTraining and professional developmentFlexible working arrangementsEmployee Assistance Program providing free confidential support for your mental healthInclusive environment recognising our diverse workforce and communityEmployee recognition through our Values in Action programJoin us in our mission to help people to be excited about sport engage in healthy activity and feel inspired to be their to applyPlease send through a resume and cover letter supporting your application for this exciting role with State Sport Centres. We will be reviewing applications and commencing interviews as they come in so please dont delay in applying. For further information please contact Abs Grant Talent Acquisition Business Partneror email at values diversity is an equal opportunity employer and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders and from people with State Sport Centres Trust (SSCT) is committed to the safety and wellbeing of children of young people. We seek to prevent harm of any kind impacting children and young people and have a zero tolerance for racism child abuse discrimination and inequality. We aim to foster a culturally safe child safe and child friendly environment for all children and young people we have contact with deliver services to or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.