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Deployment Engineer

Megaport

Job Location:

Brisbane - Australia

Monthly Salary: Not provided by the employer

Posted: 8 August 2026 (30+ days ago)

Application Deadline: 21 December 2026

Vacancies: 1 Vacancy

Job Summary

About Megaport

Were not your typical tech company and we dont want to be. Megaport is the global leader in Network as a Service (NaaS) and has transformed the way businesses connect to the cloud data centers and each other. Were publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon Microsoft Google Oracle IBM and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific Europe and the Americas our employees enjoy an environment that is collaborative supportive and (actually) fun.

Our Team Culture

Were a team of problem solvers pixel pushers code slingers and cloud fanatics. Culture is more than a poster on the wall here collaboration beats hierarchy curiosity fuels our growth and everyones voice matters. We take our work seriously but not ourselves. We work across time zones to execute on our global vision trust each other to get things done and never compromise our values for commercial gain. Most importantly we place our customers at the center of everything we do.

Were committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Dont meet every requirement Thats okay. If youre excited about this role we encourage you to apply.

Your Role

The DIOPS Deployment Engineer is responsible for the hands-on provisioning and delivery of servers to customers. Working within the DIOPS team and reporting to the DIOPS Regional Manager the role executes the full delivery workflow from order intake to customer handoff ensuring each server is configured correctly tested and delivered within the timeframe agreed at the point of sale.

This is an execution-focused technical role. The ideal candidate is fast precise and process-driven: comfortable working with server hardware and data center environments disciplined about following runbooks and keeping delivery records accurate and proactive in flagging anything that puts a delivery window at risk.

What Youll Be Doing

Server Provisioning & Delivery

Provision and deliver servers to customers within the delivery timeframes agreed at the point of sale;
Execute the full provisioning workflow: hardware configuration and validation firmware updates RAID setup OS installation (Linux and Windows Server) network configuration and IPMI/BMC access setup;
Run pre-delivery checks and validation to ensure every server is handed off to the customer fully functional and to standard;
Coordinate with data center teams and remote hands for physical tasks such as racking cabling and component swaps;
Prioritize daily work according to agreed delivery windows and direction from the DIOPS Tech Lead.

Delivery Timeframe Awareness & Escalation

Track the status and deadline of every order assigned to you and organize your work to meet each agreed delivery window;
Immediately flag to the DIOPS Regional Manager any order at risk of missing its delivery window (hardware shortages failed components tooling issues or blocked dependencies) so action can be taken before the deadline slips;
Escalate complex or non-standard technical issues to the Regional Manager rather than letting a delivery stall.

Process Adherence & Continuous Improvement

Follow the standardized delivery workflows runbooks and checklists defined for the team ensuring consistency and quality across deliveries;
Suggest improvements to runbooks and workflows based on hands-on experience contributing to shorter and more predictable delivery times;
Participate in retrospectives on delivery misses and delays providing accurate first-hand information for root-cause analysis.

Documentation & Records

Keep delivery records accurate and up to date in real time: order status timestamps configurations delivered and issues encountered;
Document non-standard steps workarounds and recurring issues so they can be incorporated into runbooks;
Maintain accurate asset and configuration information for every server delivered.

What Were Looking For

Advanced English communication skills;
Hands-on experience with server hardware and/or data center operations such as:
- Server hardware: assembly diagnostics component replacement
- Data center basics: rack layouts cabling PDU remote hands coordination
- Linux system administration; familiarity with Windows Server environments
- RAID technologies and storage fundamentals
- IPMI/BMC out-of-band management
Basic networking knowledge: IP addressing VLANs connectivity troubleshooting;
Ability to work against deadlines and manage multiple orders in parallel with speed and accuracy;
Discipline in following documented processes and keeping records accurate;
Clear written communication for status updates records and escalations;

Nice to have but not essential traits and experience

Experience in ISP hosting cloud infrastructure or hyperscale data center environments;
Familiarity with provisioning/automation tooling (e.g. PXE boot imaging systems) or DCIM platforms;
Basic scripting skills (Bash Python) for automating repetitive tasks;
Relevant certifications (e.g. CompTIA Server Linux LPIC-1 CCNA);
Experience working with ticketing or order management systems in an operations environment.

What We Offer

Flexible working environment a remote-first culture with coworking options available
Generous leave plans including parental leave birthday leave and a purchased annual leave program
Health and wellness support through a wellness allowance and employee wellbeing initiatives
Comprehensive learning support generous study and training allowance plus paid study leave
Creative modern workspaces designed to inspire when youre not working remotely plus access to coworking spaces via our global WeWork membership if you work remotely but like to get out of the house sometimes
Motivated inclusive team work alongside industry experts and fresh talent
Recognition programs celebrate achievements with our Legend and Kudos award

#LI-DNI

If you have any questions please reach out to Megaports Talent Acquisition Team at emailprotected

NOTE: All Megaport business correspondence is conducted via our business email accounts (@). If you have any concerns please reach out to Megaports careers team emailprotected directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams and does not associate with any email accounts under @.

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants why and how we store and use it. Note that youre entitled to know what personal data of yours Megaport holds to request updates rectification and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaports data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

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