Data & AI Process Redesign Specialist

NCS is seeking a Process Redesign Specialist Data & AI to join our Consulting & Transformation practice supporting clients across large-scale technology-led transformation programs.

This role sits within our Data & AI Process Excellence capability where you will partner with clients (telco enterprise public sector) to redesign and optimise data-driven processes governance models and operating frameworks. You will operate at the intersection of business data and technology translating complex data challenges into structured scalable processes that enable trusted data AI adoption and better decision-making.

A key aspect of the role will be to assess data and process maturity define target-state capabilities and develop structured uplift roadmaps to progressively enhance client data maturity.

The Data & AI Process Redesign Specialist is responsible for leading end-to-end transformation of data and AI processes focusing on analysing current-state operations identifying inefficiencies and designing practical future-state processes aligned with modern cloud and AI ecosystems. The role involves assessing data maturity across governance quality ownership and technology and developing structured uplift roadmaps with clear KPIs and measurable outcomes. It includes designing and implementing robust data governance frameworks defining ownership models and establishing operating structures with clear accountability and decision-making processes. Additionally the specialist supports data acquisition and ingestion processes ensures alignment of master and reference data collaborates closely with engineering teams and facilitates governance forums for stakeholder decision-making. A strong emphasis is placed on continuous improvement process standardisation and embedding scalable well-documented workflows that drive business value and support AI enablement.

Qualifications :

• Strong experience in process redesign business transformation or consulting ideally with a Data & AI focus
• Proven experience delivering client-facing transformation engagements in data governance or operating model design
• Strong capability in end-to-end process mapping and future-state design (BPMN Signavio or equivalent)
• Experience conducting maturity assessments and defining transformation roadmaps (data process or governance)
• Experience designing or implementing data governance processes and operating models
• Ability to engage influence and advise senior stakeholders (business & technology)
• Experience working in Agile SAFe or hybrid delivery environments

Desirable

• Experience in Telco Data & AI transformation or large enterprise transformation programs
• Experience with data governance manage data sources and data ingestion
• Experience with master data management (MDM) and enterprise data frameworks
• Understanding of data platforms cloud ecosystems (Azure/AWS) and AI enablement
• Experience working within a Process CoE or Data CoE environment

Additional Information :

Why join us: 

NCS Australia is where you can feel at home nurturing your talents and skills as we make tomorrow together one day at a time. Our benefits include paid parental leave initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint industry and partner training programs special interest groups and an AI-driven learning platform. No matter where you are in your career we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer and we take pride in our commitment to valuing and supporting our people and the communities we are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans Aboriginal and/or Torres Strait Islander community.

At NCS Australia we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks

Why join us: 

NCS Australia is where you can feel at home nurturing your talents and skills as we make tomorrow together one day at a time. Our benefits include paid parental leave initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint industry and partner training programs special interest groups and an AI-driven learning platform. No matter where you are in your career we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer and we take pride in our commitment to valuing and supporting our people and the communities we are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans Aboriginal and/or Torres Strait Islander community.

At NCS Australia we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks

Remote Work :

No

Employment Type :

Full-time