Customer Service Specialist

As our highly valued Customer Service Specialistbased in Parramatta your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.

Youll make an impact by:

• Helping customer meet their financial goals through our great value savings insurance and personal lending products
• Deliver sales and lending results
• Supporting our purpose of helping every Australian own their own home.

Do things differently with us

To succeed in this role you will enjoy:

• Learning new things such as new products services and ways of working
• Challenging yourself to go above and beyond with each customer conversation
• Meeting new people and building connections in your local community
• Helping solve problems for customers by matching products and solutions to needs
• Getting results that help our customers achieve their financial and lifestyle goals!
• Protecting customers through strict adherence and compliance to policies and regulations

Why Great Southern Bank

Whatever your role with us youll be part of a force for good. Were owned by our customers right here in Australia so our success benefits everyday people and families. Working at Great Southern Bank youll also enjoy a range of fantastic benefits some examples include:

• Helping you unlock a brighter future by investing in your development and wellbeing offering you study leave a day for you and professional wellbeing coaching.
• Benefits that support you and your wellbeing so that you can thrive at work and at home today and tomorrow. Enjoy access to our wellbeing centre.
• Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts insurance home loans and more!

Imagine working for a bank that truly helps people. You can.

Questions Please contact our Talent Acquisition team at

At Great Southern Bank were building a workplace where everyone belongs. We value diverse backgrounds cultures abilities and experiences - including Aboriginal and Torres Strait Islander peoples veterans people with disability and the LGBTQ community - because it makes us stronger for our people customers and communities. Through flexible working collaboration and fair inclusive decision-making we empower our people to do their best every day.

Wemove with purpose are curious about whats next remain focused on whatmatters most and are always ready to find smarter ways to help our customersand communities thrive. Our people bring energy and initiative to afast-changing environment making thoughtful decisions that balance doing goodfor our customers with driving sustainable success for our business. If youenjoy working in a place where priorities evolve ideas are valued and everyaction contributes to something bigger youll feel right at home here at GreatSouthern Bank.

Required Experience:

IC