Customer Service Consultant

• Love what you do and leave your mark
• Provide high level customer service and support to our Sales team
• Based in Sydney with hybrid working

As a Customer Service Consultant you will support the sales team by ensuring smooth customer interactions assisting with administrative tasks and providing proactive service that helps drive overall team success.

Sound good Read on.

Here is a taste of what you can expect in this role:

• Deliver exceptional service to both internal and external stakeholders fostering strong relationships and customer loyalty.
• Respond promptly and professionally to all B2B enquiries via phone and email maintaining a friendly and engaging manner.
• Accurately process customer orders and prepare event quotes.
• Proactively resolve customer issues identify opportunities to improve service and escalate technical discrepancies via the correct channels.
• Build strong relationships across the store network.
• Follow all logistics processes ensuring accurate information is recorded.
• Contribute to sales goals.
• Support the team with general administrative tasks and consistently promote a positive collaborative team culture.

Qualifications :

Now lets talk about you: 

• Customer centric attitude with previous experience in providing high quality customer service
• Can operate with autonomy as required in a fast-paced environment
• Work well with people 
• Excellent attention to detail 
• Beverage industry knowledge 

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS Dan Murphys Woolworths BIG W and other Endeavour Group brands including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset and as one of our valued team members its our first priority. You will have a range of free services to help you live well and support your physical mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea yourself and your career. This is just the start so dream big.

At Endeavour we value being a workplace where everyones welcome - if you meet a number of the requirements (and not all) we encourage you to apply.

Additional Information :

We are together creators

With a portfolio that includes Dan Murphys BWS ALH Hotels Pinnacle Drinks and more Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun create more opportunities and score a lot more goals. Were serious about creating a safe inclusive and fun place to rock up to where equal opportunity is key and flexibility is part of how we roll.  

Were all about creating a more sociable future - for our customers and each other. If this job excites you - and youre close-enough on the requirements reach out wed love to hear from you.

You can learn more about working with us on LinkedIn or at .

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

Remote Work :

No

Employment Type :

Casual