Customer Service & Allocations Officer

About us

Established in 1966 Benedict is an Australian family owned and operated company that has grown from a small haulage contractor to one of the largest producers and resellers of quarried recycled and landscape products in New South Wales. Benedict is still growing today consistently meeting greater Sydneys needs for civil construction landscaping and recycled products whilst fast becoming the industry leaders in recycling and resource recovery.

Benedict is committed to providing reliable high quality products and services maintaining high integrity and high ethical standards ensuring the safety of our people actively participating in the community whilst staying committed to sustainable business practices and the protection of the environment.

Benedict products are What Sydneys Made Of. Weve been proud to play a role in some of NSWs key infrastructure and construction projects such as Western Sydney Airport (Aerowest) M7/M12 Integration Project the Barangaroo Development West Connex M4 widening M2 upgrade North Connex WetnWild Water Park and Sydney Olympic Park.

To find out more about what we do at Benedict visit our website: you can expect

• A supportive and collaborative team environment
• The opportunity to develop your skills across customer service and allocations.
• The opportunity to make a real difference to our customers and day-to-day operations.
• Access to Employee Assistance Programs.
• Access to employee discount programs.

About the role

9-month fixed term contact working full time with the potential for extension.

This is a varied and fast-paced role working across both Customer Service and Allocations where you will be responsible for:

• Managing customer orders daily truck movements and next day dispatch set-up.
• Taking customer calls and sales orders via phone and email.
• Providing general administrative support as required.

What we are looking for

• Strong communication and relationship-building skills.
• Excellent organisation and attention to detail.
• The ability to prioritise your work to meet customer demands.
• Intermediate Microsoft Excel skills and confidence using the Microsoft Office Suite.
• Experience in customer service transport allocations or a similar environment will be highly regarded.
• An understanding ofHeavy Vehicle National Law (HVNL) and Chain of Responsibility (CoR)would be viewed favourably but isnt essential.

Benedict promotes a safe work culture. The successful applicant will be required to participate in reference checking and a pre-employment medical including a drug and alcohol screen.

To apply please hit apply now or email your resume

We appreciate the time it takes to submit a job application and we thank you for your interest in working at Benedict. Only those candidates who are shortlisted will be contacted.

We do not require agency assistance at this time.