CRM Specialist Parental Leave Cover
Job Summary
Wisr is committed to building a supportive inclusive and diverse workplace and we strongly encourage applications from all backgrounds and identities. Were happy to accommodate any reasonable adjustments to the interview process to ensure equal opportunity for all. If you require reasonable adjustments please reach out to us via emailprotected.
We are a proudly purpose-led ASX-listed fintech on a mission to power peoples progress and make a real difference in the world starting right here in Australia. By building products and experiences designed to have a positive impact on the financial health and lives of our customers we are inching ever-closer to achieving our purpose.
We offer smarter fairer loans that help people kick their goals sooner a nifty round up tool to help people get out of debt and save even faster and a dashboard that helps people track and improve their credit scores.
The better we do this the more positive change and impact we can have on our customers. Now is the time to join one of Australias fastest growing fintechs and make an impact.
We are a people first business and value flexibility as part of our work - our team work in a hybrid working environment 3 days per week in our beautiful office space.
Wisr is on the lookout for a proactive and creative CRM Specialist to join our Marketing team on a 10 month parental leave contract with the potential to extend to 12 months.
Youll be responsible for executing always-on lifecycle journeys and once-off campaigns for B2B (broker) and B2C (customer) audiences. Youll sit at the centre of our campaign execution collaborating with the marketing team on brainstorming copy and creative and then taking those assets to build test and implement our journeys.
Youll be responsible for:
CRM campaign execution: Execute end-to-end Braze campaigns across email app SMS and web.
Segmentation and targeting: Create audience segments and set up dynamic content blocks to personalise the user experience.
A/B testing and AI experimentation: Own A/B testing frameworks across subject lines copy and send-times with a strong focus on leveraging Brazes AI features to drive smarter testing and optimisation.
Lifecycle optimisation: Review and refine our existing automated journeys to improve flow timing and content.
Quality control: Coordinate testing QA checklists and scheduling to ensure campaigns go out error-free and on time.
Performance and insights: Use Amplitude to analyse campaign performance share insights and share data-driven recommendations.
2 years hands-on CRM marketing experience delivering campaigns across email app and SMS.
Proven ability to use customer data to build audience segments personalise campaigns and report on performance.
Highly organised with strong attention to detail and comfortable coordinating multiple campaigns simultaneously.
Strong analytical skills with the ability to turn data into actionable insights.
Excellent communication collaboration and problem-solving skills.
Bonus points for:
Experience with our core tech stack (Braze Stripo Amplitude HubSpot).
Basic knowledge of HTML and Liquid.
Curiosity about emerging AI tools and eager to actively test Brazes AI capabilities.
Application Closing Date: 4 August 2026
- Flexible and hybrid working
- $500 every year to spend on your wellbeing
- Take an extra Annual Leave day off on us every financial year with A Day on Wisr
- Own your career journey by upskilling with unlimited access toLinkedIn Learning
- Access toClassPassfor a range of fitness and wellness options
- Generous paid parental leave to support your transition to parenthood
- Regular social events and awesome team offsites
- Access to our Employee Assistance ProgramUprisewith up to 6 coaching sessions per year
As a purpose-led organisation on a mission to power peoples progress towards what matters to them we truly believe in what we do and every person who joins our team plays a part in our success. By practising what we preach (hello $500 wellness reimbursement 1:1 coaching via Uprise and access to learning tools!) you are empowered to own your role your development and the space that you play in.
We value psychological wellbeing and safety fostering a high-performing culture which enables continuous learning and growth. Our hiring and interviewing process is designed for you to showcase your experience skills and passion and take great pride in not just ticking a box. If this role resonates with you we want to hear from you.
- Courageously ask What if: We challenge the status quo and we know that decisions that make us smarter stronger faster more innovative always start with a What if.
- for the customer: Our internal and external customers are at the center of everything we do. We genuinely have their best interests at heart.
- Smarter parts together: We believe the real magic happens when we bring together the right mix of Smart Parts and work as a team.
- Be a stunning colleague: Its not just about excelling in our roles but also going the extra mile to make our colleagues and Wisr shine too.
- Growth over comfort:We love learning and we always find opportunities to learn something new whether it is facing a fear or pushing through something uncomfortable to level up.
We are dedicated to creating an amazing candidate journey for every applicant. Theres no shouting into the void here. Were committed to responding to every single applicant.
Required Experience:
IC
About Company
When it comes to important financial stuff, Wisr makes good decisions easy. We can help with personal loans, credit scores and more.