Credit Policy & Assurance Manager

THE ROLE

• Lead a team responsible for reviewing lending decisions and assessing compliance with lending guidelines and standards
• Identify trends policy breaches or process gaps through structured quality reviews and recommend practical improvements
• Own and maintain credit risk policy underwriting guidelines and product policy end-to-end
• Run the periodic policy review cycle keeping documentation current and audit-ready
• Investigate and quantify the impact of policy changes using data to support findings before recommending or implementing updates
• Resolve underwriting queries and feed practical learnings back into policy and guideline updates
• Partner with product and Credit teams on new policy as products evolve
• Track relevant regulatory and responsible-lending developments and translate them into policy updates
• Act as a key point of contact for internal and external audit on quality and policy governance
• Coach and develop team members fostering a culture of continuous improvement

Qualifications :

THIS PERSON IS SOMEONE WITH

• Strong experience in credit risk credit assessment quality assurance or credit policy within a bank or non-bank lender
• Demonstrated experience in a role with people leadership or mentoring responsibility or clear readiness to step into a first-time leadership role
• Demonstrated experience owning or contributing to credit policy underwriting guidelines or product policy documentation
• Experience engaging with internal or external audit compliance or regulatory stakeholders
• Excel and data querying skills with the ability to investigate and interpret the impact of policy changes
• Business lending experience is desirable

Additional Information :

BENEFITS & PERKS

Wellbeing: Free counselling seasonal activities Wellbeing Allowance wellness room flu shots

Work Life: Home Workspace Allowance Purchased Leave Parental Leave Parental Flex Leave Lumi Life Leave for challenging events breastfeeding/expressing space

Social & Food: Monthly lunches regular celebrations stocked kitchen beer & kombucha on tap board games rooftop BBQs

Rewards & Recognition: Competitive pay referral bonuses shout-out recognitions

Community Support: Paid volunteer leave celebrations company volunteer days

Career & Growth: Rapid advancement opportunities higher education sponsorship hackathons

Remote Work :

No

Employment Type :

Full-time