Country Liaison Officers (CLOs) & Delegations Coordinator – Learning and Development

Country Liaison Officers (CLOs) & Delegations Coordinator Learning and Development

Pacific Labour Mobility Support Program (PLMSP) Palladium

• Location:Brisbane(office-based hybrid)
• Contract:Fixed-termFull-time to September 2028

About Pacific Labour Mobility Support Program
ThePacific Australia Labour Mobility (PALM) scheme is a signature initiative forthe Australian Government that enables workers from 9 Pacific Island Countries(PICs) and Timor- Leste to work in priority sectors in Australia. The PacificLabour Mobility Support Programs (PLMSP) role is to provide the Department ofForeign Affairs and Trade (DFAT) and governments in 9 PICs and Timor-Leste withsupport to enable workers to access PALM scheme in inclusive ways that maximisethe benefits for the workers and national economies while minimising risks fromlabour mobility participation. Palladium is contracted to deliver PLMSP onbehalf of DFAT.

Aboutthe Role
TheCountry Liaison Officers (CLOs) & Delegations Coordinator Learning andDevelopment plays a key role in supporting the effective delivery of CLOs andpartner-government activities under the Pacific Labour Mobility Support Program(PLMSP). The role coordinates allocated country portfolios and providesend-to-end operational support to CLOs and delegations strengtheningengagement and collaboration between PALM scheme employers workers LabourSending Units (LSUs) and key stakeholders across Australia and the closely with a diverse range of stakeholders the role helps ensureactivities are well planned safe efficient compliant and aligned withprogram objectives while supporting capability development and continuousimprovement across the CLOs network.

Key Responsibilities

• Act as a primary operational contact for allocated partner-country portfolios supporting day-to-day coordination with CLOs LSUs and relevant PLMSP teams.
• Coordinate the implementation of country-level activities and initiatives arising from CLOs LSU delegation and program engagement activities.
• Identify emerging operational issues risks and priorities and work proactively with stakeholders to support effective outcomes.
  Provide travel and logistics coordination for CLOs and delegations ensuring activities are safe efficient and aligned with program requirements.
• Support the implementation of CLOs induction onboarding and ongoing learning and development activities.
• Contribute to the development and continuous improvement of CLOs practice guidance resources records and systems that enhance capability consistency and service delivery across the program.
• Support capability-building and continuous improvement initiatives that strengthen CLOs effectiveness consistency of practice and service delivery.
• Develop and maintain effective working relationships with CLOs LSUs DFAT DEWR Approved Employers service providers community and industry representatives and PLMSP colleagues.
• Use systems data AI and technology to improve workflows enhance reporting and support more efficient ways of working.

Pleaserefer to the Terms of Reference to learn more about the role: Country Liaison Officers (CLOs) and Delegations Coordinator Learning and Development ToR

About you

• Demonstrated ability to communicate effectively and appropriately in a culturally diverse environment.
• High level of professionalism diplomatic sensitivity and demonstrated experience working under pressure to meet deadlines.
  Strong attention to detail with a demonstrated ability to follow processes and procedures.
• Demonstrated experience in event planning and management including procurement travel and logistics planning.
• Basic finance/accounting experience e.g. reconciling travel allowances.
• Highly developed communication skills both written and verbal.
• Strong understanding and experience in arranging travel/events in rural or regional areas of Australia.
• Drivers licence and flexibility to undertake frequent travel including after hours and weekends and including interstate and international where necessary.

Weare committed to building a diverse geographically dispersed workforce tostrengthen our support. We encourage applications from people from PacificIsland countries Timor-Leste Australia and other relevant must have valid Australianor country-specific work rights tobe considered for this position. Visa sponsorship is not available.

Westrongly encourage people with disability to apply. Sharing information aboutdisability or access needs will not negatively affect your application. You arewelcome to tell us as much as you feel comfortable sharing so we can work withyou on any adjustments you may need. If you would like further information orassistance please contact

Pleasenote: While this role does not involve direct work with children thesuccessful candidate will still be required to complete a police check andrelevant due diligence checks as part of Palladiums commitment to being achild-safe organisation.

Howto Apply
Clickthe Apply Now button

Pleasesubmit your application online including your CV and a brief cover letteroutlining your suitability in line with the requirements of this opportunity interests you we encourage you to applypromptly as applications will be reviewed on a rolling basis. Please note thatonly shortlisted applicants will be contacted.

Closing date: Sunday 04 October 2026 11:59pm AEST
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About Palladium
Palladium is a global leader in the design development and delivery ofPositive Impact the intentional creation of enduring social and economicvalue. We work with governments businesses and investors to solve theworlds most pressing challenges. With a team of more than 4000 employeesoperating in 90-plus countries and a global network of over 35000 experts wehelp improve economies societies and most importantly peopleslives.

EquityDiversity & Inclusion - Palladium is committed to embedding equitydiversity and inclusion into everything we do. We welcome applications fromall sections of society and actively encourage diversity to drive innovationcreativity success and good practice. We positively welcome and seek to ensurewe achieve diversity in our workforce; and that all job applicants andemployees receive equal and fair treatment regardless of their background orpersonal characteristics. These include: (but are not limited to) socio-economicbackground age race gender identity and expression religion ethnicitysexual orientation disability nationality veteran marital or Indigenousstatus.

Shouldyou require any adjustments or accommodations to be made due to a disability oryou are a neurodivergent individual or for any other circumstance please emailour team at and we will be in touch todiscuss.

Safeguarding - We define Safeguarding as all the actions taken by Palladium to protectour people communities where we work and our clients from harm includingSexual Exploitation Abuse or Sexual Harassment; Child Abuse in any form;Trafficking for sexual exploitation of adults or children and any form ofTrafficking of children. We have zero tolerance for all forms of child abuse aswell as sexual exploitation abuse and harassment and zero-tolerance forinaction to prevent protect against respond to and report harm. We arecommitted to ensuring that all children and adults who come into contact withPalladium are treated with respect and are free from abuse. All successfulcandidates will be subject to an enhanced selection process includingsafeguarding-focused interviews and a rigorous due diligence process. Our Codeof Conduct and Child Safeguarding and Protection against Sexual ExploitationAbuse and Harassment Guidelines have additional details.

Required Experience:

IC