Conciliators

Eligibility

The Fair WorkCommission (the Commission) requires Australian citizenship as acondition of engagement.

To beeligible for employment with the Commission the successfulapplicant must undergo and satisfy a National PoliceCheck.

About thePosition

Reporting to the Director Conciliations Team within the DisputeResolution and Support Services Branch (the Branch)Conciliatorsare responsible forundertaking informal dispute resolution of individual rights-based disputes including unfair dismissal and general protections involving dismissal matters. This work includes conducting conciliations. Conciliators also play a leadership role mentoring and coaching others and promoting an understanding of dispute resolution principlesprocessesand skills internally and externally.

Duties

• Develop andmaintainan understanding of the teams and Branchs impact on the Commissions strategic and operationalobjectives.
• Contribute to strategic planning anddelivery of team Branch and Commission priorities andobjectivesincluding continuous improvement of the Commissions dispute resolution service.
• Deliver high qualitytimelyalternate dispute resolution services consistent with the Conciliators Quality Assurance Framework and other guidance materials.
• Use technology effectively to undertake dispute resolution and related activities within agreedtimeframesincluding to schedule prepare for and complete post conciliation/conference activities such as prepare terms of settlement close and refer matters to chambers and reporting requirements.
• Maintain specialistdispute resolutionknowledgeandexpertiseand national accreditation as a mediator.
• Support the development of self and others including:
  • participating in peer to peer and external observation programs
  • guidingcoachingand mentoring others (including relief conciliators) to achieve their best performance with a strong client service focus and culture and
  • delivering internal and external training and presentations.
• Manage complex and sensitive escalations including resolving conflict and contributing to strategic solutionsproblem-solvingand issues management for internal and external stakeholders.
• Build and sustain productive working relationships collaborating with a diverse range of internal and external stakeholders to achieve the Commissionsobjectivesand overcome conflict.
• Provide expertpracticaland impartial advice and support to Commission Members the General Manager and senior leadership.
• Uphold and promote an inclusive healthy and safe working environment modelling and promoting ethical behaviour and practices consistent with the APS Code of Conduct and Values.
• Engage positively with risk and embed risk management in planning decision making and contributing to teamobjectives.
• Work collaboratively and flexibly to support the branch to deliverobjectives including by performing other duties whenrequired.

How to Apply

The PositionDescription (PD) is attached at the bottom of this advertisementwhich will provide you with further information.

Yourapplication must consist of the following tworequirements:

• A statement of claim of no more than 800 words outlining your skills and/or experience relevant to the advertised role using the Our ideal candidate section as your basis.
• A resume detailing your employment history relevant to this position and details of at least two recent referees.

Submit yourapplication via the Commissions online e-recruitment system bySunday 6 September 2026no later than11:45 pm AEST.

If you havequestions regarding this role please contact Nahum Moreau or 61 (7)or send an email tothe Recruitment Team

Additional Information

Informationabout the Commission can be found at

Commission staff have accessto hybrid working arrangements where they can work a combination ofin the office and from home.

TheFairWorkCommission has a broad range of functions relating to theworkplace and seeks to discharge these functions in a way that bestmeets the needs of our community with a focus on access to an employer the Commission values diverse views andbackgrounds including First Nations Australians mature ageworkers people from culturally and linguistically diversebackgrounds carers LGBTQIA people with disability and peoplewho are aim is to create a workforce thatreflects the community in which we also welcomeconversations about working flexibly.

RecruitAbilityapplies to this vacancy. Applicants are encouraged to request reasonable adjustments as required to assist your participation in this recruitment process.