As a Community Moderator you will be part of a new and highimpact function helping build our community moderation capability from the ground up. Working alongside AIpowered moderation tools you will review and assess customergenerated content that requires human judgement ensuring a safe fair and engaging community experience.
You will play a key role in shaping moderation processes improving how our tools perform over time and protecting both our customers and brand. This is a handson role suited to someone who is curious detailoriented and excited by the opportunity to influence how moderation is designed and delivered from day one.
As our community grows and becomes increasingly realtime this role may require flexibility to support coverage across different hours including evenings weekends and potential 24/7 moderation support.
Responsibilities Include:
Review and assess content flagged by AI tools applying community guidelines and policies consistently
Determine appropriate actions for content including removing restricting or escalating where required
Identify patterns edge cases and emerging risks to inform model improvements and guideline updates
Accurately document moderation decisions to support auditability and continuous learning
Escalate sensitive or highrisk content and contribute to risk awareness across the platform
Support the development of moderation processes workflows and best practice as the function evolves
About You
You are naturally detailoriented and comfortable making judgement calls in situations where there isnt always a clear answer. You stay composed when working with sensitive or confronting content and approach decisions with fairness consistency and good judgement. You are curious and open to learning new tools and technologies and enjoy working in environments where processes are still being built. You are a strong communicator who can clearly explain decisions and collaborate effectively with others while also being confident working independently.
What You Will Bring
Strong attention to detail with the ability to pick up nuance tone and subtle risk indicators
Sound judgement and confidence making decisions in ambiguous or fastmoving situations
Ability to learn and operate AIpowered moderation tools and provide structured feedback
Clear written communication skills particularly when documenting decisions and reasoning
Experience in customer operations moderation risk compliance or similar environments (preferred)
Resilience and the ability to work with sensitive content in a professional way
About the RoleAs a Community Moderator you will be part of a new and highimpact function helping build our community moderation capability from the ground up. Working alongside AIpowered moderation tools you will review and assess customergenerated content that requires human judgement ensuring a sa...
About the Role
As a Community Moderator you will be part of a new and highimpact function helping build our community moderation capability from the ground up. Working alongside AIpowered moderation tools you will review and assess customergenerated content that requires human judgement ensuring a safe fair and engaging community experience.
You will play a key role in shaping moderation processes improving how our tools perform over time and protecting both our customers and brand. This is a handson role suited to someone who is curious detailoriented and excited by the opportunity to influence how moderation is designed and delivered from day one.
As our community grows and becomes increasingly realtime this role may require flexibility to support coverage across different hours including evenings weekends and potential 24/7 moderation support.
Responsibilities Include:
Review and assess content flagged by AI tools applying community guidelines and policies consistently
Determine appropriate actions for content including removing restricting or escalating where required
Identify patterns edge cases and emerging risks to inform model improvements and guideline updates
Accurately document moderation decisions to support auditability and continuous learning
Escalate sensitive or highrisk content and contribute to risk awareness across the platform
Support the development of moderation processes workflows and best practice as the function evolves
About You
You are naturally detailoriented and comfortable making judgement calls in situations where there isnt always a clear answer. You stay composed when working with sensitive or confronting content and approach decisions with fairness consistency and good judgement. You are curious and open to learning new tools and technologies and enjoy working in environments where processes are still being built. You are a strong communicator who can clearly explain decisions and collaborate effectively with others while also being confident working independently.
What You Will Bring
Strong attention to detail with the ability to pick up nuance tone and subtle risk indicators
Sound judgement and confidence making decisions in ambiguous or fastmoving situations
Ability to learn and operate AIpowered moderation tools and provide structured feedback
Clear written communication skills particularly when documenting decisions and reasoning
Experience in customer operations moderation risk compliance or similar environments (preferred)
Resilience and the ability to work with sensitive content in a professional way
Sportsbet’s vision is clear: we want to become a world class betting & gaming business that’s trusted by our customers, colleagues and partners. We’re also here to make this the most exciting place you’ll ever work!
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