Clinical Services Specialist

Clinical Services Specialist

The Opportunity

Join our dynamic APAC team as a ClinicalServices Specialist! In this impactful role you will champion Permobilsextensive range of assistive technologies delivering exceptional clinicalservices that empower our diverse customer base. Your responsibilities willinclude developing and implementing innovative clinical training programsproviding expert education and offering guidance on optimal usage. Youll alsoplay a crucial role in funding support and research initiatives. This positionis designed to support not only our dedicated staff but also a wide array ofstakeholders from prescribing allied health professionals to dealers endusers and caregivers. This role is ideally based in Australia or New Zealand.

About Us

At Permobil we prioritize the people who use our products above allelse. Our mission is to innovate for individuals creating advanced assistivesolutions that enhance the lives of people living with disabilities. Ourdedicated teams tirelessly work to achieve this goal whether they aredesigning a new wheelchair testing seating cushions or supporting therapists.
Our unwavering focus on the end user drives us to push the boundaries oftechnology and our own ingenuity in pursuit of innovations that improve thequality of life for our users. Just as our users needs constantly evolve wecontinuously tailor our Permobil products to meet their day-to-day reality.

Key Responsibilities

• Assessment of Permobil product performance against user and customer requirements in real world application of home and work environments.
• Work with clinical education colleagues and other allied health professionals to broaden their existing skillset and knowledge regarding prescribing complex assistive technology to meet clinical outcomes.
• Assessment of Permobil user needs and aptitudes via clinical observation and field assessment.
• Assist in developing clinical education modules thatcan be delivered by self and others directly and by others via different modes (direct on-line webinars).
• Work closely with sales teams across the region to assist in achieving goals building networks and relationships
• Able to organize and facilitate events
• Provide clinical advice relevant to Permobil products and equipment to staff sales team dealers users and carers.
• Provide support and education to clinicians for AT funding applications
• Assist in the development of clinical collateral including but not limited to blogs handouts brochures clinical assets and other material
• Contribution to projects across the region and globally as required
• Preparation of submissions to major significant conferences
• Identify case studies across portfolios and the region to be used in clinical content
• Identify facilitates and organisation throughout the region where clinical and research collaboration could occur
• Identify and build relationships with clinical teams
• Identify and build relationships with universities and foster relationships
• Ability to travel domestically and internationally
• Ability to work autonomously but also as part of a team
• Any other duties that are required.

Required Knowledge & Experience

• Tertiary qualification as an Occupational Therapist or Physiotherapist with current professional registration in Australia (or eligible for registration)
• Solid post-graduate clinical experience in complex rehabilitation including powered mobility seating and positioning and pressure injury prevention.
• Demonstrated experience providing clinical education and mentoring to therapists and/or dealers (workshops in-services presentations or similar).
• Strong clinical reasoning and evidence-based practice with the ability to translate complex concepts into practical real-world recommendations.
• Excellent communication skills (written and verbal) and confidence presenting to groups of clinicians and other stakeholders.
• Comfort working autonomously prioritising workload and managing multiple projects across the APAC region in a fast-paced environment.
• Alignment with Permobils values and a clear commitment to person-centred outcomes-focused practice.
• Experience working with users with complex wheelchair and seating needs for at least 5 years
• Experience in advocating for UED users and applying for funding
• Ability to accommodate differences in culture and language
• Exhibited confidence with presentation software
• Frequent customer and therapist contact
• High level of detail and accuracy
• High level of communication skills internally and externally
• Specialist industry product knowledge
• Comfortable facilitating Clinical and Scientific presentations
• Ability to teach co-workers and outside organisations the skills in prescribing complex assistive technology
• Confident is using a variety of Microsoft computer programs
  

SignificantExternal Relationships

• Existing dealer network throughout the region
• Key prescribers opinion leaders andinfluencers
• Potential end users who contact Permobil directly seekingadvice
• Conferenceorganisers developing educational components
• Professional organisations facilitating education in our key marketsectors
• Online education providers and University Department Heads of Occupational Therapy and Physiotherapy.
  

The ideal candidate will be delivering high-quality clinical support andeducation across APAC collaborating closely with Sales Marketing and GlobalClinical teams and representing Permobil professionally with clinicians endusers and key partners

EmployeeBenefits

• Enjoy Birthday Leave on your special day.
• Opportunity for a Volunteer Day to give back to the community.
• Access to an Employee Assistance Program (EAP) for personal and professional well-being.
• Learning & Development training opportunities.

For additional information about the position please contact the Director Clinical ServicesTilly
For information about the recruitment process please contact the recruiterBennett Saravana .

For more information regarding Permobil please visit our website youre interested and excited about the possibility of being part ofPermobil we encourage you to submit a resume and cover letter highlightingyour suitability for this role.

Required Experience:

IC