Client Service Consultant (Technology Consulting)
Job Summary
Are you a commercially driven technology professional who enjoys building client relationships identifying growth opportunities and driving business outcomes
Were looking for a Client Service Consultant to grow and manage a portfolio of emerging accounts uncover new opportunities and support revenue growth through proactive client engagement account expansion and solution-based consulting. If you thrive in a fast-paced environment and enjoy creating value for clients wed love to hear from you.
What youll be doing
- Build and grow relationships across a portfolio of client accounts identifying and qualifying new opportunities.
- Drive account expansion through renewals engagement extensions and reactivation of dormant clients.
- Act as the primary client contact ensuring responsive support and high levels of client satisfaction.
- Collaborate with talent capability product and delivery teams to align client needs with the right solutions and resources.
- Generate and manage pipeline activity maintaining accurate CRM records forecasts and opportunity plans.
- Support proposals pricing and commercial activities while protecting revenue and margin outcomes.
- Identify risks coordinate delivery outcomes and achieve portfolio revenue growth and sold margin targets.
Qualifications :
- University degree or equivalent experience.
- 3-5 years experience in technology services sales account management recruitment or a related client-facing role.
- Strong relationship management and stakeholder engagement skills.
- Proven ability to succeed in high-volume fast-paced environments.
- Understanding of talent supply demand forecasting and market rates.
- Excellent communication presentation and influencing skills.
- High energy self-motivation and a proactive approach to client and internal engagement.
- Committed to delivering excellence and achieving commercial outcomes.
- Creative independent and driven with a strong focus on growth and results.
Additional Information :
Why NCS
This is a place for people who like to get stuck in bring ideas to life and make things happen. Youll work alongside experienced people who care about what they do contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise explore something new or take your career in a different direction theres room to make it your own. We value Adventure Excellence Integrity Ownership and Unity - bringing curiosity collaboration and accountability to the way we work with our clients and each other.
Ready to make extraordinary happen
Wed love to hear from you.
We celebrate diversity and inclusion
We value different perspectives experiences and strengths our people bring. Were committed to an inclusive workplace where everyone has the opportunity to contribute grow and succeed and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.
Important information
Applicants will need valid Australian work rights and may be required to undergo relevant background probity and police checks.
Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.
Remote Work :
No
Employment Type :
Full-time
About Company
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. ... View more