Client Partner BFSI

Role: Client Partner BFSI

Location: Melbourne Australia

Employment Type : Permanent

Key Responsibilities:

• Account Ownership: Manage and expand key multinational accounts or portions of accounts according to their size and scope within the BFSI sector
• Client Relationship Management: Build and maintain relationships with key decision-makers.
• Collaboration: Work with presales solutioning and delivery teams to ensure value delivery.
• Proactive Solutions: Develop and lead deal-shaping concepts tailored to client needs.
• Workshops and Technical Collaboration: Facilitate workshops with technical architects to deepen client relationships.
• Account Strategy Development: Establish account strategies aligned with customer priorities and market conditions.
• Delivery Excellence: Interface with delivery partners to set metrics and ensure exceptional customer service.
• Negotiation: Negotiate contracts to maximize profitability.

Experience Required:

• Experience: Minimum 13-15 years in the IT services industry.
• Client Management: At least 8- 10 years of experience in managing large client accounts.
• Collaborative Skills: Ability to connect with other account managers and present a unified approach.

Education: Any Relevant UG /PG