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Chief Product Owner, Unassisted Onboarding & Maintenance

Westpac Group

Job Location:

Sydney - Australia

Monthly Salary: Not provided by the employer

Posted: 30 July 2026 (30+ days ago)

Application Deadline: 29 October 2026

Vacancies: 1 Vacancy

Department:

Project Management

Job Summary

Description

Create your best future and join the Customer Lifecycle Management Delivery Unit as a Chief Product Owner Unassisted Onboarding & Maintenance.

Whats the role

This is an opportunity to shape the future of customer onboarding across Westpac. As Chief Product Owner for Unassisted Onboarding & Maintenance youll lead the strategy and roadmap for the capabilities that determine customer treatment identify and verify customers and related parties and support ongoing control monitoring.

Youll work across a complex enterprise environment bringing together customer risk technology and operational priorities to create simpler more seamless onboarding experiences. Leading a large Release Train youll make critical investment and prioritisation decisions influence enterprise outcomes and help deliver the next generation of customer due diligence capabilities.

This is a full-time opportunity based in Sydney.

What do I need

Extensive product leadership experience within financial services or other highly regulated industries
Proven experience developing and delivering large-scale multi-year product or platform strategies
Strong stakeholder management skills with the ability to influence at General Manager and Group Executive levels across functions
Experience balancing customer outcomes regulatory obligations and commercial priorities
Strong understanding of customer onboarding identity customer due diligence or related domains
Experience leading complex delivery portfolios managing enterprise dependencies and prioritisation and investment decision-making skills
Demonstrated capability building high-performing product teams and product practices
Strong judgement analytical capability and evidence-based decision making

Our Promise to You

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find more information and contact details on our FAQs and how to contact us page under the Diversity sustainability and flexibility section.

Required Experience:

Chief

Apply Now

About Company

Westpac Group

Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more

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