Chief Product Owner, Digital Workplace Services

Create your best future and join Westpac as a Chief Product Owner Digital Workplace Services.

Whats the role

The way people work has changed. The way workplaces are designed should too.

As Chief Product Owner Digital Workplace Services youll shape how thousands of Westpac employees experience work every day. From physical workplaces and hybrid environments to collaboration experiences technology enablement and employee journeys youll reimagine how work gets done across one of Australias largest and most complex organisations.

This isnt a role focused on managing services. Its about designing the future of work.

Youll set the vision strategy and roadmap for workplace experiences that empower our people to do their best work wherever they are. Youll bring together customer-centred design data technology property operations and people strategy to create seamless experiences across every touchpoint of the employee lifecycle.

Working across senior stakeholder groups youll influence enterprise-wide decisions balance long-term strategic outcomes with immediate business priorities and lead a portfolio that directly impacts employee productivity engagement and performance.

Youll build a future-focused operating model that moves beyond reactive delivery to predictive insight-led service design. Youll challenge conventional thinking champion innovation and create experiences that are simple intuitive and genuinely valued by our people.

If youre energised by shaping large-scale transformation creating meaningful experiences at scale and leaving a lasting impact on how an organisation works collaborates and grows youll feel right at home here.

What do I need

• Proven executive leadership experience defining and executing workplace employee experience service design or transformation strategies in a large complex organisation.
• A track record of creating and scaling enterprise-wide service experiences that improve productivity engagement and organisational performance.
• Exceptional ability to influence senior executives and navigate competing priorities across technology operations property people and business functions.
• Strong commercial and strategic acumen with experience developing investment cases prioritising portfolios and delivering measurable outcomes.
• Deep understanding of human-centred design customer journeys service design methodologies and the future of work.
• Demonstrated capability leading large multi-disciplinary teams through significant change while maintaining strong governance risk management and delivery outcomes.