Cabin Crew Coordinator

• Play a key role in supporting the smooth operation of our Cabin Crew workforce.
• Collaborate with teams across Workforce Planning Training Talent Acquisition and Onboarding.
• Enjoy travel benefits and opportunities to grow across Jetstar and the wider Qantas Group.

About the role

Were looking for a highly organised and proactive Cabin Crew Coordinator to provide essential administrative and workforce coordination support to our Cabin Crew leaders and crew at our Melbourne head office.

In this varied and fast-paced role youll play an important part in keeping our Cabin Crew operation running smoothly. Youll coordinate workforce and onboarding activities assist with employment payroll and operational queries and ensure key employee records processes and requirements are managed accurately and efficiently.

Working closely with teams across Workforce Planning Training Talent Acquisition Onboarding and centralised admin team youll build strong relationships and help deliver a seamless experience for our crew. This is a great opportunity for someone who enjoys working collaboratively managing multiple priorities and making a positive impact behind the scenes.

Key Responsibilities

• Coordinate workforce activities recruitment administration and crew movements
• Support team coordination meetings and events
• Maintain accurate employee data trackers and records
• Support Cabin Crew onboarding and employee administration
• Coordinate uniforms ASICs passes and other operational requirements
• Process payroll information expenses invoices and leave requests
• Manage crew compliance and required documentation
• Partner with key teams to resolve queries and outstanding actions
• Provide general administrative support to the Cabin Crew and Head Office teams
• Identify and escalate risks delays or discrepancies as required
• Build strong working relationships and collaborate effectively with our centralised admin team

About you

You thrive in a fast-paced operational environment where priorities can shift quickly and strong organisation is key. Youll be confident managing multiple tasks at once maintaining a high level of accuracy and ensuring important actions are followed through to completion.

You bring strong attention to detail sound professional judgement and a proactive approach to problem-solving. With excellent communication and relationship-building skills youll be comfortable working with a range of stakeholders across the business and providing reliable high-quality support to both employees and leaders.

You also are someone who enjoys working collaboratively takes ownership of your responsibilities and looks for opportunities to improve processes and ways of working.

You will need:

• Experience in administration payroll HR or workforce coordination
• Experience supporting employees and operational leaders
• Strong planning prioritisation and problem-solving skills
• Excellent written and verbal communication skills
• Confidence managing multiple stakeholders and following actions through to completion
• A high level of accuracy confidentiality and process discipline
• The ability to adapt to changing priorities and identify opportunities for improvement
• Experience in aviation or another regulated operational environment although this is desirable rather than essential
• A qualification in business administration or a related discipline which would be highly regarded

Jetstar

• Take-off professionally: Grow your career across Jetstar and the wider Qantas Group with opportunities to learn new skills explore different roles and develop your career.
• Travel benefits youll love: Enjoy discounted travel across the Qantas Group for you your family and friends plus deals on accommodation and holidays.
• Get onboard with Qantas Group: Being with Jetstar means youre in with Qantas Group. Which means lots of opportunity to take-off across different functions locations and airlines.
• Be part of a team that backs you: Join a supportive down-to-earth culture where people work hard celebrate wins and help each other succeed.
• Learn and grow your way: Access training development programs and opportunities to build your skills whether youre just starting out or looking to take the next step.
• Benefits beyond travel: Take advantage of employee discounts wellbeing resources and a range of benefits designed to support you at work and beyond.

Inclusion and Diversity 

At Jetstar were proud to be an equal opportunity employer and believe our differences make us stronger. Were committed to creating an inclusive workplace where everyone feels valued respected and supported to be themselves and thrive.

We welcome applications from people of all backgrounds cultures and experiences and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

Were also committed to providing an accessible and inclusive recruitment experience. If you require any adjustments or additional support throughout the recruitment process we encourage you to let us know when submitting your application.

Wecantwait to hear from you. Applyby11:59pm on the 6th of November. 

Remote Work :

No

Employment Type :

Full-time