Branch Manager

Branch Manager Caravan & RV Branch

Blair Athol Adelaide SA Full-time permanent Branch leadership role

Ezytrail has established 11 company-owned branches across the country. For over 20 years weve been getting families and travellers off-road and were proud of the product we sell and the service behind it.

Were looking for a Branch Manager to lead our Adelaide branch in Blair Athol. Youll run the branch as a business and be accountable for its results including sales profitability and cost control. Youll also make sure every customer gets a great experience and that the branch runs smoothly day to day.

This is a hands-on leadership role. Youll be on the floor leading by example with real ownership of how your branch performs.

• Taking ownership of branch business results including sales performance margin and operating costs
• Leading the customer experience from first enquiry through to handover and after-sales support and resolving customer issues and complaints promptly
• Keeping the branch running smoothly day to day including staffing coverage priorities and task delegation
• Taking charge of caravan and camping show set-up including display vans stand presentation staffing and logistics working closely with the Show Team
• Coordinating branch readiness for handovers volume increases and peak periods driven by show sales
• Keeping operating discipline across sales delivery service warranty stock and branch presentation
• Finding better procedures and processes to lift productivity and branch performance
• Leading coaching and motivating the branch team and building a culture of accountability trust and growth
• Keeping clear open communication with Head Office and escalating risks and branch issues in good time
• Working with Head Office teams including Sales Warranty & After Sales Supply Chain Finance and Marketing

• Proven branch management or senior operations leadership experience ideally in caravan RV automotive marine or a similar retail environment
• Strong commercial awareness and a business-owner mindset with accountability for results
• A genuine customer focus and the ability to resolve concerns before they escalate
• A track record of leading and developing teams in a fast-paced customer-facing business
• Strong organisational skills and the ability to juggle staffing workload and priorities during peak periods
• Experience planning or running events trade shows or expos is highly regarded
• Strong attention to detail and reliable follow-through
• Clear verbal and written communication and confidence working with Head Office and external stakeholders
• Comfortable with Microsoft Office CRM and business systems and quick to pick up new tools
• Resilient composed under pressure and practical in your approach
• A current Australian driver licence

• Attractive remuneration package plus profit sharing
• Company vehicle provided
• Real ownership: you run the branch as a business with the authority to match
• Support from a dedicated Show Team and Head Office functions
• An established Australian business with branches nationally and genuine scope to grow with us

An average of 38 hours per week including work on Saturdays. Attendance at caravan and camping shows including some weekends is required as part of the role.

Click apply and send through your resume with a short note on your branch or operations leadership experience. We review applications as they arrive and will be in touch shortly after.

Applicants must have the right to work in Australia.