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Bell Team Leader (Bell Captain)


Job Location:

Melbourne - Australia

Monthly Salary: Not provided by the employer
Posted: 5 August 2026 (30+ days ago)
Application Deadline: 2 November 2026
Vacancies: 1 Vacancy

Job Summary

Description
As a Bell Captain at The Ritz-Carlton Melbourne you are more than a welcoming face. You are the beginning of every guests journey and the embodiment of our legendary service promise. From the moment guests arrive your presence professionalism and personalised approach create lasting first impressions and set the stage for extraordinary experiences. Join a team of Ladies and Gentlemen dedicated to excellence and discover a career defined by luxury purpose and exceptional opportunities for growth.

Position Summary:

  • Be the face of the hotel creating unforgettable memories for our guests through each interaction from arrival to departure

  • Securely park guest cars deliver bags and amenities in accordance with the hotel policies

  • Lead the bell team in general operational tasks whilst assisting other front office associates

  • Be an empowering supervisor by providing motivation and support to your departments Ladies and Gentlemen

  • Escort guests to their rooms and explain all features & hotel offerings

  • Be an expert on the luxury hotel and the surrounding area know it inside and out to exceed guest expectations

  • Build and strengthen relationships with existing and new guests exhibiting our legendary service and enabling future bookings

  • Plan and execute team building activities for our associates as they are our most important assets

  • Ensure all guests requirements and requests are anticipated and completed in a timely manner

  • Be the main point of contact for all external & internal clients for the department

  • Ensure you and the team uphold all company policies and procedures

About You:

  • A current drivers license

  • Relevant experience in a similar supervisory role

  • Working rights in Australia

  • Enthusiastic to escalate your career

  • Self-motivated driven and energized in a fast-paced environment

  • Armed with smart solutions and a can-do attitude

Our Benefits:

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends

  • Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month

  • Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group

  • Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program

  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend

  • Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness

The Ritz-Carlton Hotel is part of Marriott Internationals Luxury portfolio which has committed to putting people first for 90 years. Apply now!

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.




Required Experience:

Manager


About Company

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more

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