Banquet & Events Manager

As the Banquet & Events Manager you will play a key leadership role within our Food & Beverage team leading the delivery of weddings conferences special events and banquet operations at The William Inglis Hotel MGallery Collection.

When events are not in operation you will support our wider Food & Beverage outlets ensuring seamless operations engaged teams and consistently elevated guest experiences across the hotel.

Working closely with the Food & Beverage Manager Chef de Cuisine and wider leadership team you will bring our luxury service standards to life through visible hands-on leadership developing your team and creating memorable experiences for every guest.

This is an exciting opportunity for a hospitality leader who is passionate about people service and events and thrives in a dynamic environment where every day brings something different.

Key Responsibilities

• Lead the operational delivery of weddings conferences corporate events and functions
• Lead coach and inspire Food & Beverage teams across events and daily operations.
• Deliver elevated guest experiences in line with MGallery and luxury service standards.
• Partner closely with Sales Events and Kitchen teams to ensure seamless event execution.
• Lead service briefings team communication and operational planning.
• Develop supervisors and emerging leaders through coaching feedback and hands-on support.
• Foster a positive team culture built on trust accountability and collaboration.
• Support departmental revenue profitability and commercial performance.
• Build strong relationships with guests and clients personalising experiences and exceeding expectations.
• Support labour management rostering and operational efficiency.
• Identify opportunities to enhance service revenue and guest satisfaction.
• Uphold HACCP WHS Accor and MGallery standards across all operations.

Qualifications :

About You

You are a passionate hospitality professional who thrives on delivering exceptional experiences and leading high-performing teams.

You will bring:

• Proven experience managing events conferences weddings or functions.
• Proven Food & Beverage leadership experience with a background in luxury hotels premium venues or high-volume hospitality environments preferred.
• Strong knowledge of restaurant and banquet operations.
• The ability to lead coach and inspire high-performing teams.
• Strong commercial awareness with experience in labour management and financial reporting advantageous.
• Excellent communication and stakeholder management skills.
• A genuine passion for guest service and creating memorable experiences.
• A calm organised and solutions-focused approach in a fast-paced environment.
• Full working rights in Australia.
• Flexible availability across a 7-day operation including weekends and peak periods.
• Current Responsible Service of Alcohol (RSA) certification.

Additional Information :

Why Join Us

At The William Inglis Hotel MGallery Collection our people are at the heart of every memorable guest experience. As a Heartists youll enjoy:

• Global opportunities with Accor one of the worlds leading hospitality groups.
• Exclusive benefits including discounted accommodation dining and experiences worldwide through Accor and ALL Heartists.
• Learning and development through industry-leading training and career opportunities.
• Recognition and rewards that celebrate your achievements.
• A supportive team culture where youll work alongside passionate and inclusive people.
• Complimentary onsite parking for your convenience.

Diversity & Inclusion

We believe our strength comes from the diversity of our people. We are committed to an inclusive workplace where everyone is valued respected and supported to reach their full potential.

We provide meaningful employment opportunities excellent working conditions and ongoing development for all team members including people with disabilities. If you require adjustments during the recruitment process please let us know were here to support you.

Ready to Lead Exceptional Experiences

If youre passionate about hospitality love developing people and want to create memorable guest experiences wed love to hear from you.

Join The William Inglis Hotel and be part of a team that makes every event meal and interaction memorable.

Remote Work :

No

Employment Type :

Full-time