Banquet Duty Manager

The Role

An opportunity exists for an experienced Banquet Duty Manager to join Novotel Sydney International Airport. You will have the opportunity to create an unforgettable guest experience. From intimate executive meetings to large-scale conferences and gala dinners we are hiring for a passionate hospitality leader to oversee the seamless delivery of events.

What You Will Be Doing

• Coordinate event execution with the Food & Beverage Manager Conference & Events team and Sales & Marketing team to deliver conferences and events

• Oversee event set-up service delivery and pack down ensuring every detail is executed to the highest standard

• Manage profit and loss by maintaining inventory managing labour cost

• Assist the Food & Beverage Manager to meet operational and financial budgets

• Lead train and develop banquet operations Heartists

• Support reward and recognition within the department to maintain employee engagement and motivation

• Manage all activities and events for the department before and after each event

• Liaise with guests during the event to ensure operational details and logistics are met

• Maintain accurate service and positive guest relations and ensure product offerings meet company quality standards

• Monitor inventory and maintain departmental equipment and presentation standards.

• Ensure the Work Health & Safety Act and company safety policies are endorsed

Qualifications :

• Leadership experience in food and beverage conferencing or high-volume hospitality

• Confident communicator with strong team leadership skills

• Pride in presentation and professionalism

• Passionate about great service quality products and genuine hospitality

• Proven ability to train mentor and develop team members to lift performance and capability

• Calm organised and solutions-focused

• Flexible availability including evenings weekends and public holidays

Additional Information :

What is in it for you

• Learning & development opportunities.
• Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
• Duty meals and free laundry for work uniform.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time