Associate, Enterprise Systems, GISI Consulting Group

AssociateEnterprise Systems GISI Consulting Group

About GISI ConsultingGroup and Palladium

GISI ConsultingGroup (GISI CG) is a top 10 global provider of program and project managementand engineering consulting services delivering outcomes and solutions for someof the most complex challenges. Wedeliver services ininfrastructure & mobility earth& water and government & societysegments across more than 100countries. With over 5000 projectsannually and a global team of over 11000 professionals our advisoryconsulting design and program management capabilities enable us to create asafer and more sustainable world. Learn more about GISI CG at

Palladium a GISI company works to design develop and deliverpositive impact on the lives and livelihoods of people around the globe;broaden access to health water power and infrastructure; build enduringsustainable and transformative institutions and market systems to addressglobal challenges; and conserve the natural world. We operate in over 90countries and have a workforce of 2100 talented motivated and diverse staffaround the world. This role will be hired through Palladium an operationalplatform for GISI CG.

This Opportunity

The Associate Enterprise Systems will supportGISI Consulting Groups (GCG) Operating Companies (OPCOs) by supporting theadministration and operational responsibilities associated with managing andmaintaining several GCG systems and services. The role ensures users have appropriate accessto applications and services ensures software licensing and procurementactivities are effectively managed and completed in accordance withorganisational policies and acts as an escalation point for assigned GCGsystems and technologies. The ideal consultant will have 2 years of relevantICT experience and demonstrated knowledge of Microsoft 365 and Microsoft Azureadministration.

Systems and Services in Scope

Microsoft 365
Microsoft Azure

Adobe Creative Cloud and related Adobe services
Atlassian products including Jira Confluence and Jira Service Management
Google Workspace and related services
Nitro PDF
Other SaaS applications as required

This is a corporate fixed-term role initiallyfor 6 months with the possibility of extension to 9 months.

Location

This role will be based remotely in Australia.

To beconsidered for this position you must have valid work rights in the countrywhere the role is based. Please note that visa sponsorship is not available forthis role.

Reporting Lines

• The Associate will work under the direction of the SVP IT Operations (based in the US)
• This role will have regular meetings with the Cybersecurity and Compliance workstream teams and key stakeholders from the OPCOs

Primary Roles and Responsibilities

Systems Administration

• Administer and support Microsoft 365 services including Entra ID Exchange Online SharePoint Teams OneDrive and related workloads
• Administer Microsoft Azure resources resource groups and subscriptions
• Monitor system health service availability vendor advisories and platform changes
• Assist with troubleshooting escalated application access and licensing issues
• Maintain system documentation administration standards operating procedures and knowledge articles
• Support audit compliance and security initiatives relating to managed platforms.

Licensing Management

• Manage software licensing across supported platforms
• Track license usage and allocation
• Ensure software subscriptions remain compliant with vendor licensing requirements.
• Produce regular licensing reports forecasts and renewal summaries
• Coordinate license assignments for employees contractors consultants and external partners
• Manage procurement requests for software subscriptions cloud services and related technology purchases
• Coordinate obtaining quotations purchase approvals and procurement documentation
• Maintain procurement records renewal schedules and software asset registers.

Operational Support

• Provide Level 3 support for supported applications and services
• Work with service desk teams to resolve escalated incidents and service requests
• Develop user guides knowledge articles and administration runbooks
• Participate in ICT projects

EssentialCriteria

• Bachelors degree in Computer Science IT or equivalent
• 2 years of relevant ICT experience
• Demonstrated experience with Microsoft 365 administration
• Demonstrated experience with Microsoft Azure administration
• Experience managing software licensing and subscription services
• Experience supporting procurement processes
• Experience managing SaaS platforms in medium to large organisations

CoreSkills

• Strong technical troubleshooting skills
• Excellent stakeholder engagement and communication skills
• Strong attention to detail and governance mindset
• Ability to manage multiple priorities and deadlines
• Commercial awareness and cost optimisation focus
• Strong documentation and reporting skills
• Ability to work independently with minimal supervision

Applications will be accepted on a rolling basis. We encourage you toapply early as the position may close once a suitable candidate is found. Pleasenote that only shortlisted candidates will be contacted.

We welcomeapplications from candidates of all backgrounds including First Nationspeoples people of diverse sexual orientations gender identities andexpressions and people with disabilities - disclosure will not affect yourapplication and we will work with you to provide appropriate adjustments.

Please note:While this role does not involve direct work with children the successfulcandidate will still be required to complete a police check and relevant duediligence checks as part of Palladiums commitment to being a child-safeorganisation.

Equity Diversity & Inclusion - Palladiumis committed to embedding equity diversity and inclusion into everything wedo. We welcome applications from all sections of society and actively encouragediversity to drive innovation creativity successand good practice. We positively welcome and seek to ensure we achievediversity in our workforce; and that all job applicants and employees receiveequal and fair treatment regardless of their background or personalcharacteristics. These include: (but are not limited to) socio-economicbackground age race gender identity and expression religion ethnicitysexual orientation disability nationality veteran marital or Indigenousstatus.

Should you require any adjustments or accommodations to be made due to a disability or youare a neurodivergent individual or for any other circumstance please email ourteam at and wewill be in touch to discuss.

Safeguarding - We define Safeguarding as all the actions takenby Palladium to protect our people communities where we work and our clientsfrom harm including Sexual Exploitation Abuse orSexual Harassment; Child Abuse in any form; Trafficking for sexual exploitationof adults or children and any form of Trafficking of children. We have zerotolerance for all forms of child abuse as well as sexual exploitation abuseand harassment and zero-tolerance for inaction to prevent protect againstrespond to and report harm. We are committed to ensuring that all childrenand adults who come into contact with Palladium aretreated with respect and are free from abuse. All successful candidates will besubject to an enhanced selection process including safeguarding-focusedinterviews and a rigorous due diligence process. Our Code of Conduct and ChildSafeguarding and Protection against Sexual Exploitation Abuse and HarassmentGuidelines have additional details.

Required Experience:

IC