Application Analyst Mobility & Airport Technology Systems
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Job Summary
What success looks like in this role:
In this role you will:
- Own and support the SOTI Mobile Device Management environment and Zebra Android scanner fleet.
- Manage device lifecycle activities software deployment upgrades and platform maintenance.
- Support Windows Hyper-V server environments including replication backups security patching domain administration and troubleshooting.
- Plan create execute and track testing activities for software releases and patches.
- Investigate system issues analyse customer problems and provide effective resolutions.
- Develop expertise in the Unisys Baggage Reconciliation System and associated scanning technologies.
- Support messaging gateway and message queue technologies that underpin the solution.
- Act as an initial point of contact for operational issues and service requests.
- Collaborate with airline clients ground handlers project teams and third-party providers.
- Participate in an out-of-hours on-call support roster to help maintain service continuity.
You will be successful in this role if you have:
- Experience supporting enterprise mobility environments ideally within managed services software support or operational technology environments.
- Hands-on experience with SOTI Mobile Device Manager (MDM).
- Strong knowledge of Android operating systems and mobile device lifecycle management.
- Experience supporting Windows Server and Hyper-V environments.
- Solid understanding of networking fundamentals including TCP/IP Active Directory DHCP and DNS.
- Strong troubleshooting incident resolution and problem-solving skills.
- Experience supporting business-critical systems within defined SLAs.
- Excellent customer service communication and stakeholder management skills.
- Ability to work independently and manage competing priorities in a fast-paced operational environment.
- Experience working with software deployments upgrades patching and testing activities.
- General IT qualifications and a current drivers licence.
- Ability to obtain and maintain an Airport Airside Security Pass and successfully complete police and reference checks.
Highly Regarded
- Microsoft Intune administration.
- Google Admin experience.
- iOS device management and support.
- Experience supporting large-scale software solutions.
- Business analysis end-user training database administration UNIX or programming experience.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at . US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
IC
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more
