Customer Support Team Lead Jobs in Canberra

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Accrue up to an extra 12 days of leave per year through our Life Days program.Work with world leading technology business at the forefront of innovation.Were a Family Friendly certified workplace we understand the often many and varied roles our team members need to play within their own unique fam...

Tellez Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people pays close attention to detail and is passi...

What success looks like in this role: Role OverviewProvides operational leadership for Service Desk services supporting a Federal Government client.Ensures delivery of high-quality IT support in line with contractual SLAs government standards and customer expectations.Key ResponsibilitiesService Des...

Senior Software Developer UNSW CanberraEmployment type: Fixed-term contract full-time (35 hours per week)Duration: 2 yearsRemuneration: Level 8 from $127351 plus leave loading & 17% superLocation: UNSW Canberra ADFA CampusAbout UNSW CanberraUniversity of New South Wales (UNSW) in Canberra has multip...

DescriptionJoin our Downer Professional Servicesteam and play a key role in delivering complex defence and national security projects that safeguard Australias future.Downer Professional Services comprises of three business units our Technical Advisory and Capability consulting practice and Team Dow...

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people pays close attention to detail and is passion...

GEO SPACES Cyber Security Security Operations Team LeadJoin Leidos & work on AGO GEO SPACES mission critical networksLead a highperforming cyber operations teamMinimum NV2 willing to uplift to TSPV DISA located in CanberraDue to the nature of the role you must be anAustralian Citizen who holds an a...

engineering intern within a dynamic research development integration and testing team that is completing initial on-water testing of a new small autonomous maritime platform called SEA ARCHER ( Luke will work intimately with a cadre of engineers and third-party providers as Leidos seeks to make this...

Accrue up to an extra 12 days of leave per year through our Life Days program.Work with world leading technology business at the forefront of innovation.Were a Family Friendly certified workplace we understand the often many and varied roles our team members need to play within their own unique fam...

Work Flexibility: Field-basedDue to continued and rapid growth we are accepting expressions of interest for aRobotics Product Specialist positionwithin our Joint Replacement team in theCanberra ACT!This role will suit anyone who has work/study experience in the healthcare space - recent graduates in...

Highly sought after Government OrganisationUp to $153.44 per hour SuperContract until 30/06/2026Our client is a large Government organisation who are seeking an experienced Senior Change Communications and BA Specialist to join their team.The Senior Change Communications and Business Analysis Speci...

CSS - Team Leader - Accounts PayableJob no: 493830Work type: Full Time Full Time / Part TimeLocation: Head Office CanberraClassification: DHA Level 5About usDHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for...

The Role The Senior Operational Risk Management Analyst is a line 2 role that plays a key role in overseeing first-line risk activities ensuring that operational risks across the bank are accurately identified assessed and effectively mitigated. The role involves reviewing and streamlining operation...

If youre a natural leader and take joy in seeing the fruits of your labour then this is the role for you!Why youll love this roleCompetitive hourly rates based on your skills and experience4 day / 38 hour weekFully maintained work vehicle phone and uniformStraightforward hands-on work with visible r...

Accrue up to an extra 12 days of leave per year through our Life Days program.Work with world leading technology business at the forefront of innovation.Were a Family Friendly certified workplace we understand the often many and varied roles our team members need to play within their own unique fam...

APS6 - General Assessment Team Leader Vehicle Safety OperationsTitle:APS6 - General Assessment Team Leader Vehicle Safety OperationsClassification(s):APS Level 6Employment Type:Ongoing Full TimeSalary:$95501- $114201per annum plus 15.4% superannuationBusiness Division:Road Vehicle RegulationBranch /...

Job DescriptionSenior Cyber Threat AnalystsLong term Contract role Federal Govt. Dept.QLD ACT VIC - OnsiteAustralian Citizenship with NV2 ClearanceAbout the RoleA highprofile Federal Government program is seeking multiple experienced Senior Cyber Threat Analysts to support cyber defence threat inte...