Customer Service Jobs in Australia

Social Media Message Triage Assistant Customer Service Social Inbox Messages Remote Full-time or part-time 30.2532.00 per hour People ask questions through a companys social media inbox as well as through email. This position helps sort those incoming messages answer simple questions using approved...

Event Registration Support Assistant Customer Service Event Registration Remote Full-time or part-time 24.5026.25 per hour Help a registration reach the right place An event registration should not disappear because a field was left blank or a confirmation email failed to arrive. This remote role ch...

Customer Follow-up Correspondence Assistant Customer Service Follow-up Emails Remote Full-time per year A question can remain open even after someone sends the first answer. This remote position helps a customer service team make sure routine email conversations reach a clear next step. You would re...

Internal Request Routing Clerk Office Administration Internal Request Routing Remote Full-time or part-time 27.5029.25 per hour Where a request goes next When staff use one online channel for many different questions requests can stall in the wrong queue. This remote office administration job keeps...

Live Chat Inquiry Assistant Customer Service Live Chat Enquiries Remote Full-time per year Web chat gives customers a chance to ask a question while they are using a service. This role handles routine inquiries in that written channel. You will read the message check approved information give a clea...

Eligibility Question Form Assistant Customer Service Eligibility Question Forms Remote Full-time or part-time30.7532.50 per hour A preliminary inquiry is useful only when the right team has enough information to review this remote role you would check online question forms for completeness ask for m...

Backorder Notice Assistant Customer Service Backorder Updates Remote Full-time or part-time 31.2533.00 per hour An order changes after the customer has already placed it. What happens next The remote Backorder Notice Assistant supports an order team when an item is temporarily unavailable. You will...

Statement Request Assistant Customer Service Statement Copies Remote Full-time or part-time 26.7528.25 per hour A customer asks for a copy of a statement. Before anyone sends it the request must be connected to the correct account and the approved delivery channel. This remote role provides that adm...

Customer Preference Records Assistant Office Administration Customer Preferences Remote Full-time or part-time 25.7527.50 per hour A customers communication choice should follow their record. The Customer Preference Records Assistant maintains preference fields in an online customer system. When a p...

Delivery Exception Message Assistant Customer Service Delivery Exceptions Remote Full-timePay: per year When a delivery does not follow the expected path An order may be delayed marked for review or returned to a carrier facility. Customers want to know what is happening and the operations team need...

Account Access Message Assistant Customer Service Account Access Messages Remote Full-timePay: per year A clear first response when someone cannot sign in A person who cannot open an account often needs a calm explanation of the standard recovery process. The Account Access Message Assistant answers...

Service Request Intake Assistant Customer Service / Request Intake / Remote Full-timeCompensation: per year A customer asks for help with a service but the team needs a clear record before it can act. The Service Request Intake Assistant reads the initial message or online form identifies the type o...

Calendar Change Notice Assistant Office Administration Calendar Change Notices Remote Full-time per year A meeting time can change after invitations have already gone out. The Calendar Change Notice Assistant handles the communication and record updates after an authorized person approves the change...

New Hire Document Checklist Assistant Office Administration / New Hire Documents / Remote Full-time or part-timeCompensation: 31.2533.00 per hour Know which onboarding items have arrived After a hiring decision a new employee may need to provide documents or complete routine online forms. This posit...

Applicant Availability Assistant Office Administration Applicant Availability Remote Full-time or part-time 23.5025.00 per hour Help a recruiting team arrange the next conversation. When several candidates reach the interview stage collecting accurate availability takes time. This remote assistant r...

Calendar Invitation Quality Assistant Office Administration / Calendar Invitations / Remote / Full-time or part-time25.4027.10 per hour An invitation can be sent to every right person and still be unusable if its time zone meeting link or agenda reference is wrong. This remote office administration...

Customer Message Escalation Assistant Customer Service Message Escalation Remote Full-time per year When a routine answer is not enough Remote customer support often begins with an ordinary question. Occasionally a customer has already tried the usual steps or needs an answer that the first support...

Office Supplies Request Assistant Office Administration Supply Requests Remote Full-time per year Teams need everyday materials to keep their work moving. This position supports the administrative side of supply requests: collect the item details check what has already been requested enter informati...

Digital Archive Index Assistant Office Administration Digital Archives Remote Full-time or part-time 28.5030.25 per hour Make existing files easier to find This role is about organizing approved digital documents so that another authorized person can locate the correct file later. You will work with...

Help Article Navigation Assistant Customer Service Help Article Navigation Remote Full-time per year Find the guidance that answers the question Customers do not always know which help article applies to their this role you will read an incoming question search the employers approved online help mat...