الاتصالات وظيفة

Working Location:Hai Ba Trung HanoiJob Description:Compiling a list of active vendors for the entire departments purchasing and support needs;Monitoring the life cycle of help desk tickets in order to keep it at or below SLA identifying unused or underutilized hardware for either repl المزيد...

Collaborate with management to develop and implement an effective communications strategy based on our target audience. Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communic المزيد...

Responsibilities: Leading and overseeing the marketing department. Performing market research to identify trends. Gaining knowledge of competitors' marketing initiatives. Creating and executing overall marketing strategies to create awareness of the company’s products المزيد...

Responsibilities: Create informative and interesting press releases, press kits, newsletters, and related marketing materials. Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction. Prepare detail المزيد...

Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me المزيد...

Responsibilities: Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channe المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Manage a portfolio of accounts to achieve long-term success Develop positive relationships with clients Act as the point of contact and handle customers’ individual needs Generate new business using existing and potential customer networks Resolve conflicts and provide sol المزيد...

Manage infrastructure, network, and technical application issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible. Reproduce technical issues to determine the root cause of the problem and to find workarounds المزيد...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Be the point of contact for “conversation cloud services this means being the support subject matter expert and المزيد...

Conduct product features research activities that would cover getting more insights about features details from similar available products or hunting available dataset, or even researching available open-source options or providers. Products Competition Analysis, covering both comp المزيد...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Write well designed, testable, efficient code by using best software development practices Create website layout/user interface by using standard HTML/CSS practices Integrate data from various back-end services and databases Gather and refine specifications and requirements based المزيد...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re المزيد...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti المزيد...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D المزيد...

Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle. Determines operational feasibility by evaluating analysis, problem المزيد...

Researching, designing, implementing, and managing software programs Testing and evaluating new programs Identifying areas for modification in existing programs and subsequently developing these modifications Writing and implementing efficient code Determining operational practi المزيد...

Perform financial analysis and reporting to management as needed. Perform month-end accounting activities such as reconciliations and journal entries. Coordinate with finance team to complete assigned accounting tasks within deadlines. Evaluate computerized accounting systems and المزيد...