The Critical Update has been serving the Austin community since 2003 and has grown by referral and word of mouth. Our goal is to put an end to frustrating computer problems and become a trusted technology resource to our owner operated businesses. We offer a high level of service to help clients to create more jobs and grow.
We have earned multiple awards because we focus on delivering value and creating lasting relationships. For our SMB or non-profit clients, this means that we are always looking for services that increase profitability and help them focus on their core offerings while we handle technology behind the scenes. Our core values are integrity, service, and resourcefulness. We do what we say, we have our client's best interest at heart and we collaborate to find a solution to their problems.
Clients rely on us to manage their IT infrastructure and support their staff. We provide a wide range of services to enable clients to focus on their core business activities and create jobs for Austin families. Some of the services we provide are Managed IT solutions, onsite support (outsourced IT), Business Continuity Plans, Managed Cybersecurity for computers, firewalls, and networks. We design, implement and manage networks and help clients with web hosting, VOIP, among other solutions...
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