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LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are looking for pr...

LOCATIONCape Town ZAPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in...

LOCATIONCape Town ZAPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in...

Purpose of the job: Answer incoming calls courteously within SLA Manage all cases professionally and efficiently within the correct time frames Provide personalized customer service by responding to the needs of the client Ensure that all calls are captured on the relevant system (Dreamtec) Clear kn...

Main purposeThe key objective of the role is to identify and understand customer needs delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                     ...

As a Call Centre Agent you will be the first point of contact for our customers providing exceptional support and assistance with their inquiries and issues. This role is essential in ensuring our customers have a positive experience with the Volvo brand.Key Responsibilities: Operational Oversight:...

Key Responsibilities: Operational Oversight: Handle inbound and outbound calls emails and chats from customers regarding inquiries issues and feedback. Provide accurate and timely information about Volvo products services and policies. Resolve customer complaints and issues effectively ensuring a hi...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are hiring an expe...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.Were looking for enthusiastic individuals...