Technical Specialist

Job Title: Technical Specialist (IT Infrastructure)

Location: Riyadh

About Us: Resemble Systems is a leading Digital Transformation Solution provider dedicated to delivering AI infused intelligent automation solutions that empower businesses to succeed in todays digital world. We are committed to excellence integrity and continuous improvement and were seeking a talented Technical Specialist with sound knowledge in IT infrastructure to join our team.

Job Overview: We are looking for an experienced Technical Specialist with a strong background in IT infrastructure to provide technical expertise and support for our software products. The Technical Specialist will be responsible for managing and maintaining our IT infrastructure ensuring optimal performance reliability and security. The ideal candidate will have hands-on experience with network administration system configuration and cloud computing technologies.

Key Responsibilities:

• Manage and maintain IT infrastructure including servers networks storage and virtualization environments.
• Install configure and troubleshoot hardware and software components to ensure smooth operation and optimal performance.
• Install configure and troubleshoot Microsoft 365 Microsoft Office 365 Microsoft Azure Microsoft Windows Active Directory Microsoft SharePoint Microsoft SQL Server to ensure smooth IT infrastructure.
• Monitor system performance identify bottlenecks and potential issues and implement solutions to address them proactively.
• Manage and administer network infrastructure including routers switches firewalls and VPNs.
• Implement and maintain security measures to protect against cybersecurity threats and unauthorized access.
• Ensure compliance with industry standards regulations and best practices for IT infrastructure management and security.
• Collaborate with cross-functional teams including software developers QA engineers and IT support staff to resolve technical issues and improve system reliability.
• Provide technical guidance and support to internal teams and customers on IT infrastructure-related matters.
• Document system configurations procedures and best practices to facilitate knowledge sharing and training.
• Stay up-to-date on the latest IT trends technologies and best practices to continuously improve the companys IT infrastructure.

Qualifications:

• Bachelors degree in Computer Science Information Technology or related field.
• Minimum 3 years of experience in IT infrastructure management and support preferably in a software company or technology-focused environment.
• Strong technical skills and hands-on experience with server administration network administration and cloud computing platforms (e.g. AWS Azure Google Cloud IBM).
• Proficiency with operating systems (e.g. Windows Linux) virtualization technologies (e.g. VMware Hyper-V) and network protocols (e.g. TCP/IP DNS DHCP).
• Experience with cybersecurity principles and best practices including threat detection incident response and security compliance.
• Excellent problem-solving and troubleshooting skills with the ability to analyze complex technical issues and implement effective solutions.
• Strong communication and interpersonal skills with the ability to collaborate effectively with colleagues and stakeholders at all levels.
• Proven ability to work independently and manage multiple tasks and projects in a fast-paced dynamic environment.

Preferred Qualifications:

• Certifications in relevant technologies or IT infrastructure management (e.g. MCSE MCSA Azure AWS Certified Solutions Architect CompTIA Network CCNA).
• Experience with containerization technologies (e.g. Docker Kubernetes) and microservices architecture.
• Familiarity with ITIL (Information Technology Infrastructure Library) framework and IT service management principles.
• Knowledge of DevOps practices and tools for automation and continuous integration/continuous deployment (CI/CD).

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Dynamic and collaborative work environment.
• Company-sponsored training and certification programs.

How to Apply:

To apply for the Technical Specialist (IT Infrastructure) position please submit your resume and cover letter to or Gohire Portal . Be sure to include any relevant experience qualifications and why youre interested in joining our team. We look forward to hearing from you!

Resemble Systems is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to fostering an inclusive and supportive work environment where all employees can thrive.