Head of General Insurance

About the role:

The Head of General Insurance holds strategic oversight of all general insurance functions including product innovation underwriting claims management and reinsurance strategy. This role ensures full regulatory compliance supports the companys growth ambitions and leads cross-functional teams to deliver superior insurance solutions that align with market demand and shareholder expectations. The position requires a commercially astute leader who can balance technical insurance expertise with strategic insight drive digital transformation across the insurance lifecycle and build strong external partnerships. The Head also plays a vital role in strengthening the companys competitive position through data-driven decision-making robust risk governance and operational agility.

Responsibilities:

General Insurance Oversight

• Manage cross-functional insurance activities and align with business objectives.
• Guide the development and optimisation of general insurance products.
• Lead continuous process improvement initiatives.

Underwriting Strategy

• Oversee underwriting practices and risk selection processes.
• Support IPO readiness and public offering governance.
• Ensure product competitiveness and regulatory compliance.

Claims Function Management

• Improve efficiency and cost-effectiveness of claims operations.
• Oversee complex claims and dispute resolutions.
• Implement data-driven claims strategies

Reinsurance Management

• Design and implement reinsurance frameworks to reduce exposure.
• Negotiate treaty terms with global and regional reinsurers.
• Monitor treaty performance and enforce compliance.

Leadership and Culture

• Build capability through coaching mentoring and performance management.
• Foster a results-driven risk-aware team environment.
• Promote knowledge sharing and succession planning

Regulatory & Risk Compliance

• Ensure alignment with IA and global insurance regulations.
• Embed compliance frameworks across the department.
• Prepare for regulatory inspections and audits.

Stakeholder Engagement

• Engage with external partners regulators and internal stakeholders.
• Present business cases and strategic reports to leadership.
• Drive collaboration across departments.

Strategic Development

• Develop long-term strategies for growth innovation and resilience.
• Track performance metrics and adjust plans accordingly.
• Identify new market and operational opportunities.

Financial Leadership

• Control operational budgets and manage financial risk.
• Ensure profitability through effective cost and claims control.
• Analyse financial results to guide investment and pricing strategies.

Candidate Qualifications:

• Bachelors degree in Insurance Business Administration Finance or a related field (mandatory)
• A minimum of 8 years experience in General Insurance
• With strong expertise in underwriting claims management and reinsurance operations
• Professional insurance certifications
• Strong understanding of insurance regulations financial principles and reinsurance markets
• Proven track record of leadership in underwriting claims and reinsurance functions

Languages:

• Fluency in English Arabic preferable