Front Desk Officer Riyadh
موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تم النشر:
آخر موعد للتقديم:
عدد الوظائف الشاغرة:
ملخص الوظيفة
About Us:
Founded in 2019 Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.
Responsibilities:
Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
Handling Complaints: Address complaints professionally striving to resolve them promptly or directing them to the appropriate person.
Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.
Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.
Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.
- High school diploma or equivalent
- Previous experience in customer service or front desk roles (fitness or hospitality preferred)
- Friendly professional and confident communication skills
- Ability to handle member inquiries registrations and basic sales
- Basic computer skills (booking systems MS Office or CRM software)
- Presentable appearance and positive attitude
- Competitive salaries benefits and incentives
- Comprehensive health coverage
- Exceptional work environment
- Specialized training
- Career growth opportunities
- Opportunities on a global level
- 30 days of paid annual leave
Required Skills:
The ideal candidate is driven persuasive and motivated. To achieve sales targets while delivering excellent customer service. Handle customer requests through phone or email (Arabic and English). Excellent communication skills verbally and in writing. Work experience in Sales will be an added advantage. Strong phone contact handling skills and active listening. Ability to multitask prioritize and manage time effectively. Contribute to a positive work environment by interacting politely and professionally.
Required Education:
Experience & EducationMinimum 1 year of experience in sales call center or customer service (preferred).Bachelors Degree is preferred but not with strong sales aptitude and customer-handling experience will be considered.
