Field Trainer

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.

Its time to make a move. Join our flow.

We are looking for a Field Trainer to be responsible for planning and delivering both new and ongoing training on KONE methodologies to field operatives.

This role also involves proactively preparing operatives for upcoming product and service changes that affect methods and tools.

The Field Trainer works closely with business and function stakeholders supervisors and troubleshooters to identify the competence development needs of the workforce. Based on these insights they design adapt and localize technical training programs for various target groups and he plays a key role in enabling field operatives to meet KONEs safety and quality standards exceed customer expectations and achieve productivity targets.

What will you do

Training delivery

Train proactively and coach field operatives in the Training Center and/or on site
Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work
Seek and experiment new learning methods in the trainings

Training planning and recording:

Participate in the training planning and training catalogue creation
Have own trainings created and all training records (participants results materials) updated in

Localization of technical documents and training materials:

Localize global instructions and training content to match the local needs (incl. translation proof-reading)
Maintain and proof-read the translation of Containment and Retrofit letters and product related documentation (AM AS ASG)

Communication:
Ensure changes to codes methods products and training materials are communicated to the Field operatives and part-time Field Trainers.
Take part in field reference groups to gather and share information

Safety and assessment:

Be a role model for safety
Participate in the incident or severe near miss investigations together with the Safety Manager
Is capable to observe risky methods in use and able to act accordingly to remove the risk
Observe and evaluate safety and method passport assessments

Are you the one

• Bachelor or Diploma degree in Mechanical or Electrical Engineering.
• 3 - 5 years experience in Installation Field support in elevator & escalator industry.
• Excellent communication presentation and analytical skills.
• Highly motivated goal-oriented diligent organized self-starter with an orientation
• Strong user of MS Office.
• Excellent verbal and written English and Arabic language skills.

At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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