DeliveryIntegration Engineer

CORE MISSION

Install configure and integrate Thales products within the customer environment ensuring alignment with customer project and Thales requirements. This customer-facing role requires working directly at customer premises in Saudi Arabia in close cooperation with technical operations security and network teams. The engineer contributes from the presales phase through deployment acceptance handover and post-deployment support representing Thales professionally and following customer access and security procedures.

MAIN RESPONSIBILITIES

Delivery/Integration Engineer:

Delivery & Integration

• Install and configure the solution on physical hardware or virtualized environments;
• Perform deployment and integration activities directly at customer premises respecting customer site rules access procedures and security policies;
• Validate site readiness before installation including access infrastructure prerequisites network connectivity certificates credentials and required customer dependencies;
• Integrate the solution with customer backend systems and core network elements at the customer premises;

Documentation & Knowledge Sharing

• Prepare and maintain technical documentation related to deployment integration troubleshooting and handover;
• Create maintain and update customer acceptance test plans and related documentation when required;
• Follow Thales processes delivery methodology and integration best practices;
• Support development and validation teams during project delivery;
• Provide internal training or workshops to support teams when necessary;
• Contribute to knowledge sharing within the integration community by providing tools lessons learned and practical guidance;

Customer Coordination & Reporting

• Provide regular updates to the Project Manager on work progress actual effort risks and estimated time to complete tasks;
• Coordinate daily with customer technical network security and operations teams during deployment and acceptance phases;
• Provide clear technical status updates to customer stakeholders during on-site activities covering progress blockers risks and next steps;
• Identify manage and promptly escalate technical risks blockers site constraints and customer-impacting issues to the Project Manager and relevant technical stakeholders;

Testing Go-Live & Handover

• Execute the customer acceptance test plan with customer stakeholders;
• Troubleshoot technical issues on-site during installation integration acceptance testing and early life support;
• Support customer go-live activities and post-deployment stabilization when required;
• Support handover to customer operations and support teams by clearly communicating documentation known limitations and operational procedures;

POSITION REQUIREMENTS

• Saudi Arabian citizenship is mandatory due to customer and local project requirements.
• The candidate must be eligible and willing to work at customer premises in Saudi Arabia and comply with customer site access security and administrative procedures.
• The candidate must comply with customer confidentiality data protection and security requirements when working in customer environments.

Education

Bachelors degree in Computer Science Telecommunications Engineering or a related discipline; equivalent professional experience may be considered.

Experience & Professional Knowledge

Mandatory Technical Skills

• Unix systems - Advanced Linux/Unix experience with at least 3 years of hands-on usage. Strong knowledge of standard Linux administration and troubleshooting commands such as ps netstat rsync netcat umask systemctl journalctl ssh scp grep awk and sed.
• Ability to read understand and maintain shell scripts. Able to work independently in at least one scripting language used for Linux task automation such as Bash Python or Perl.
• Network - Good understanding of IPv4 networking concepts including subnetting broadcast default gateway routing and static route configuration.
• Experience with version control systems such as Git Mercurial or SVN.
• Experience with automation tools such as Ansible Chef or Puppet.
• Familiarity with cloud environments preferably GCP and microservices-based architectures.
• Familiarity with DevOps tools such as GitLab Terraform and Helm.
• Knowledge of containerization and orchestration technologies including Docker and Kubernetes.
• SQL Language - Ability to write SQL queries perform joins and filter data to extract required information.
• Experience troubleshooting deployment and integration issues in customer or production-like environments.
• Ability to work with customer infrastructure network security and operations teams to resolve technical dependencies.
• Ability to clearly document technical findings workarounds known limitations and deployment outcomes.

Optional Technical Skills

• Apache and web servers - Understanding of Apache virtual hosts basic proxy configuration and Directory/Location directives.
• Experience with SSL certificate configuration including Basic authentication and mutual TLS authentication.
• Understanding of SOAP and other web services including WS-Security concepts.
• Knowledge of NoSQL databases preferably Cassandra.
• Familiarity with troubleshooting web service connectivity issues including certificates authentication proxies and network constraints.

Languages

• Fluent English both written and spoken.
• Arabic language skills are strongly preferred for customer-facing work in Saudi Arabia.

Other Requirements

• Customer-oriented strong communicator quick learner self-starter team player organized analytical and able to manage conflicts and solve problems in a fast-paced environment.
• At least 34 years of experience in systems administration solution delivery integration engineering DevOps engineering or software support.
• Willing and able to travel and work on customer premises in Saudi Arabia according to project needs.
• Comfortable working independently at customer premises while maintaining regular communication with the project team and management.
• Professional attitude and ability to represent Thales positively when interacting with customer stakeholders.