Credit Control Officer

o Monitor the credit control teams day-to-day activities.

o Review the customer credit limits in line with company policies.

o Ensure timely collection of outstanding invoices and reduce overdue balances.

o Conduct regular credit reviews and risk assessments for key customers.

o Coordinate with the Sales Finance and Legal departments to resolve disputes or delayed payments.

o Prepare monthly aging reports DSO (Days Sales Outstanding) and cash flow forecasts.

o Lead collection strategies for high-value or critical accounts.

o Ensure compliance with internal credit policies and external audit requirements.

o Support the Credit Manager in preparing periodic reports and recommendations for management decisions.

• DSO (Days Sales Outstanding): Within target levels.
  
• Collection Rate: % of receivables collected within due dates.
  
• Overdue Accounts: Reduction in accounts >60 days overdue.
  
• Bad Debt Ratio: Maintain within approved limits.
  
• Customer Dispute Resolution Time: Average time to resolve payment issues.
  
• Credit Policy Compliance: 100% adherence.