Cluster IT Coordinator

POSITION SUMMARY

Install configure manage maintain test evaluate and repair computer networks workstations support server system(s) supporting hardware/software user accounts and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze recommend and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect test and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations moves additions changes and system enhancements. Plan coordinate and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and/or cost-savings. Move lift carry push pull and place objects weighing less than or equal to 50 pounds. Stand sit or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical Trade or Vocational School Degree.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None