Client Service Specialist
موقع الوظيفة:
الراتب شهرياً:
تم النشر:
آخر موعد للتقديم:
عدد الوظائف الشاغرة:
القسم:
ملخص الوظيفة
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.
The Client Services Specialist receives and responds to client inquiries and requests.
Essential Job Functions:
- Responds to orders general client inquiries invoice questions and client complaints.
- Resolves issues with orders delivery dates or service.
- Resolves the clients complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution. - Other duties as assigned.
Physical Requirements:
- Job may require extended sitting or standing use of standard office equipment.
Other Skills and Abilities:
- Problem Solving.
- Freight Forwarding Knowledge.
- Documentation Skills.
- Resolving Conflict.
- Ability to Multitask.
Required Experience:
Unclear Seniority
المهارات المطلوبة
- خدمة العملاء
- Client Expectations
- Client Requirements
- Client Support
- خطط العمل
- Issue Resolution
- إدارة الحساب
- علاقات العملاء
- تقديم الخدمات
- Client Satisfaction
- إدارة العملاء
- إجراءات
- Service Level Agreements
- عملاء جدد
عن الشركة
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... اعرض المزيد
