Boutique Manager
موقع الوظيفة:
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تم النشر:
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ملخص الوظيفة
Founded in 1906 as a manufacturer of writing instruments MONTBLANC today creates exclusive products including watches jewelry writing instruments and leather goods which reflect our high demands with respect to culture quality design tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
MAIN PURPOSE
The Boutique Manager is responsible to develop and maximize the performance of the boutique through achievement of sales profit and strategic objectives.
Maximize turnover and profitability development of the boutique.
- Sales generated inside the boutique.
- Sales generated outside the boutique (presentations made in palaces and to VIP clients).
- Discount management: Control of discount and general expenses in the boutique.
- Performance analysis KPI development and SWOT analysis of the boutique.
- Direct contact with Royals and Collectors.
- Implementation of customer relationship programs with boutique teams.
- Improvement of database registration (quantity and quality).
- Professional Customer Service/ After Sales Service execution in boutique.
- Set KPls b targets for team
- Personal development b talent management
- Motivation of the team
- Monitoring and appraisal of team
- Integration and training of new Sales Associates in the field
- Support Retail Director in recruitment process of new team members
- Main contact for all requests related to the boutique.
- Strict adherence to the Richemont b Montblanc specific Retail Procedures.
- Optimising stock management in boutiques (replenishment rotation inventory).
- Proper execution and timely delivery of boutique reports.
- Proper maintenance in the boutique.
- Implementation of security concept.
- Execution of promotion and incentives on boutique level.
The Boutique Manager ensures:
- Definition of objectives for the boutique.
- Definition support and realizations of marketing activities (commercial).
- Develop a merchandising concept.
- Excellence at POS at any time and control of quality of displays.
- Adhesion to appropriate display and product guidelines at all times.
- Coaching of the boutique teams.
- Monitor self-learning progress of team.
Required Experience:
Manager
عن الشركة
Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, luxury watches and writing instruments. The Group's luxury interests encompass several of the most prestigious names in the luxury industry including Cartier, ... اعرض المزيد
