BNPL Product Manager

Job Title: BNPL Product Manager

Term: 9 months

Location: Riyadh KSA

Division: Retail Banking/ Consumer Finance

Reports to: Head of Micro Lending & Fintech Enablement

Relevant experience: 5 years of experience in consumer lending microfinance digital banking BNPL or fintech lending solutions

Mandatory requirements:

• Experience in launching digital lending products working with fintech partners or managing BNPL programs in a bank or financial institution
• Fluent in English Arabic will be preferred but not mandatory

Purpose of the Project:

We are seeking a dynamic and strategic Micro Lending & Buy Now Pay Later (BNPL) Product Manager to lead the development management and growth of the banks micro-lending and BNPL offerings. This role will focus on designing customer-centric credit solutions optimizing risk management driving adoption and ensuring regulatory compliance while aligning with the banks overall digital and financial inclusion strategy.

Core Responsibilities and Accountabilities
Product Development & Strategy:

• Develop and execute the strategy for micro-lending and BNPL products ensuring alignment with the banks broader retail banking objectives.
• Identify market opportunities customer needs and competitive trends to enhance existing offerings and launch innovative lending solutions.
• Design and implement scalable technology-driven credit solutions tailored to different customer segments.
  
  

Risk & Compliance Management:

• Collaborate with risk compliance and legal teams to define credit policies underwriting criteria and fraud prevention strategies.
• Ensure products comply with local regulatory requirements and global best practices in responsible lending.
  
• Work closely with credit risk teams to optimize customer selection
  
  

Partnerships & Ecosystem Development:

• Identify and establish partnerships with merchants fintechs payment processors and technology providers to expand BNPL adoption.
• Negotiate commercial agreements with ecosystem partners and ensure seamless integration with banking infrastructure.
• Drive cross-functional collaboration with internal teams (IT operations marketing and sales) to deliver a superior customer experience.
  
  

Customer Experience & Digital Adoption:

• Enhance digital lending journeys by integrating seamless onboarding instant approvals and frictionless repayment options.
• Work with UX/UI teams to optimize customer interfaces across mobile banking online banking and thirdparty platforms.
• Implement customer education programs to drive awareness and responsible usage of micro-lending and BNPL services.
  
  

Performance Monitoring & Optimization:

• Define and track key performance indicators (KPIs) such as loan origination repayment rates default ratios and customer retention.
• Leverage data analytics to refine pricing strategies lending limits and repayment structures to maximize portfolio performance.
• Continuously iterate and improve product features based on customer feedback usage patterns and industry innovations
  
  

Knowledge and Experience

• Education: Bachelors or Masters degree in Finance Business Economics or a related field.
• Experience: 5 years of experience in consumer lending microfinance digital banking BNPL or fintech lending solutions.
• Technical Skills: Strong understanding of credit risk digital lending platforms financial technology and datadriven decision-making.
• Industry Knowledge: Familiarity with banking regulations financial inclusion strategies and emerging trends in alternative lending.
• Soft Skills: Excellent strategic thinking stakeholder management and problem-solving capabilities.
• Preferred: Experience in launching digital lending products working with fintech partners or managing BNPL programs in a bank or financial institution.
• Languages: Fluent in English Arabic will be preferred but not mandatory