Black & Grey HR is recruiting for a well-established retail group in Saudi Arabia looking to hire a skilled AI Automation Engineer. The ideal candidate will be responsible for designing developing deploying and supporting AI RPA and intelligent automation solutions to streamline business processes and improve operational efficiency across the organization.
Key Responsibilities:
1. RPA & Intelligent Automation
- Develop implement and support RPA initiatives from process assessment and solution design through development testing deployment hypercare and production support.
- Build and maintain attended and unattended automations using enterprise RPA platforms such as UiPath Microsoft Power Automate Automation Anywhere or equivalent.
- Translate business process maps and Standard Operating Procedures (SOPs) into robust automation workflows reusable components exception logic and orchestration schedules.
- Integrate RPA bots with ERP systems web applications databases APIs file repositories email platforms OCR/document processing solutions and other enterprise applications.
- Design resilient automation solutions using queues retries exception handling audit trails credential management monitoring alerts and recovery procedures.
- Monitor and measure automation performance including straight-through processing automation success rate manual exception rate cycle-time reduction and FTE/capacity benefits.
2. AI-Enabled Automation & Solution Development
- Combine RPA with AI/ML OCR document intelligence classification data extraction LLMs and decision services to improve business process automation.
- Develop production-grade Python services scripts APIs integration components and lightweight applications that extend or complement RPA solutions.
- Build human-in-the-loop workflows for approvals reviews low-confidence cases and controlled decision-making.
- Develop reusable automation components and patterns that can be scaled across Finance Commercial Operations HR Supply Chain and other functions.
- Support the practical integration of GenAI and LLM capabilities into enterprise workflows and automation solutions.
3. Deployment Testing & Production Operations
- Develop automated testing and validation approaches for bots APIs workflows and AI enabled automation components.
- Implement Git version control CI/CD and structured software development practices for automation assets and supporting code.
- Set up and maintain production monitoring logging alerting dashboards bot schedules and operational runbooks.
- Troubleshoot production incidents perform root-cause analysis and implement permanent corrective actions.
- Ensure automation solutions comply with enterprise security access control segregation of-duties audit and data protection requirements.
4. Process Discovery & Automation Design
- Work closely with business process owners to assess automation feasibility process stability exception patterns data availability risks and expected business benefits.
- Identify inefficient processes and redesign workflows where required rather than simply automating existing manual activities.
- Document current-state and future-state process flows automation requirements exception paths dependencies controls and acceptance criteria.
- Support prioritization of the automation backlog based on business value feasibility complexity risk and reusability.
5. Collaboration & Knowledge Transfer
- Partner with Finance Operations Commercial HR IT Data Security teams and external technology vendors to deliver end-to-end automation solutions.
- Work closely with the Technology & Data Lead / Senior Manager AI Projects on architecture integration code quality and production-readiness standards.
- Prepare technical documentation support knowledge transfer and enable internal teams to operate and maintain deployed automations.
- Contribute to AI CoE standards reusable libraries technical templates frameworks and engineering best practices.
Requirements
- Bachelors degree in Computer Science Software Engineering Automation Industrial Engineering Artificial Intelligence or a related discipline.
- 4 years of relevant experience in software development automation RPA engineering or intelligent automation with proven production deployments.
- Strong hands-on RPA development experience with at least one major platform such as UiPath Microsoft Power Automate Automation Anywhere or equivalent.
- Strong Python development skills with experience building APIs integrations scripts automation utilities or production services.
- Experience integrating automation solutions with web applications databases files email ERP systems REST APIs and authentication mechanisms.
- Knowledge of OCR/document intelligence workflow orchestration queues schedulers credential management exception handling bot monitoring and recovery processes.
- Working knowledge of AI/ML and GenAI including practical integration of LLMs or ML services into business workflows.
- Experience with Git/version control CI/CD automated testing logging monitoring and production support.
- Strong analytical and process-mapping skills with the ability to understand complex operational workflows business controls and automation opportunities.
- Ability to work independently troubleshoot complex production issues and take ownership of automation outcomes.
- Experience with UiPath Microsoft Power Platform cloud platforms or relevant automation certifications would be an advantage.
- Experience automating Finance processes such as invoice processing payment posting reconciliation reporting or shared services is highly desirable.
- Experience in retail grocery supply chain or high-volume transactional environments would be an advantage.
Success Measures
- Deliver reliable accurate and scalable automations that achieve agreed STP quality cycle time and productivity targets.
- Ensure production bots operate with effective monitoring exception handling auditability and support ownership.
- Deliver measurable business benefits beyond proof-of-concept implementations.
- Develop reusable automation components that reduce delivery time for future use cases.
- Ensure RPA solutions are integrated into the broader AI and technology architecture rather than operating as isolated scripts.
Strong hands-on RPA development experience with at least one major platform such as UiPath Microsoft Power Automate Automation Anywhere or equivalent. Strong Python development skills with experience building APIs integrations scripts automation utilities or production services. Experience integrating automation solutions with web applications databases files email ERP systems REST APIs and authentication mechanisms. Knowledge of OCR/document intelligence workflow orchestration queues schedulers credential management exception handling bot monitoring and recovery processes. Working knowledge of AI/ML and GenAI including practical integration of LLMs or ML services into business workflows. Experience with Git/version control CI/CD automated testing logging monitoring and production support. Strong analytical and process-mapping skills with the ability to understand complex operational workflows business controls and automation opportunities. Ability to work independently troubleshoot complex production issues and take ownership of automation outcomes. Experience with UiPath Microsoft Power Platform cloud platforms or relevant automation certifications would be an advantage. Experience automating Finance processes such as invoice processing payment posting reconciliation reporting or shared services is highly desirable. Experience in retail grocery supply chain or high-volume transactional environments would be an advantage.
Bachelors degree in Computer Science Software Engineering Automation Industrial Engineering Artificial Intelligence or a related discipline. 4 years of relevant experience in software development automation RPA engineering or intelligent automation with proven production deployments.
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